Defining Stakeholder Metrics
Recorded Thursday, November 5, 2020 What Will I Learn?Watch it On DemandWebinar Description
Meeting the needs of your department’s stakeholders can be daunting, but it’s much more manageable once you break it down and work through each step, understanding the ‘why’ along the way. Join Fire Chief BJ Jungmann as he discusses defining who your stakeholders are, what information to share and how to share it. He will take the discussion further and dive into what metrics can be used to evaluate performance and identify needs, and how your data can be used for monitoring and improvement. Learning to tell your story into the future using data is vital to success.
About the Presenters
BJ Jungmann
Fire Chief, Burnsville Fire
BJ is currently the Fire Chief for the City of Burnsville which is an all suburban career fire and EMS agency just outside of the Twin Cities of Minneapolis and Saint Paul, Minnesota. Chief Jungmann has had the fortune to work throughout his career in many different roles, starting as volunteer firefighter, EMT, dispatcher, paramedic, fire captain, training officer, assistant chief and now fire chief. He is fortunate to be the Fire Chief of one of only a few career fire departments in Minnesota and has a great staff that are striving to increase their professionalism.
Chief Jungmann has worked in both hospital based EMS and local government fire based EMS. He has a passion for learning, he currently holds a Master’s Degree from Hamline University in Public Administration, has completed the Executive Fire Officer Program through the National Fire Academy and is a Credentialed Chief Fire Officer through Center for Public Safety Excellence. Chief Jungmann is a student of the profession who strived to learn and grow from each experience, he is engaged at the local and state level with organizations to advance both the fire and EMS professions.
Watch it On Demand
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