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About ImageTrend
IMAGETREND ELITE™
We understand your objectives, current challenges and the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability, and Elite is the single solution powerful enough to help you.
This video demonstrates key features, including how Repeat Patient works.
Elite Field™
Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.
- Allow users to complete the PCR on the multiple mobile devices (Apple, Android or Windows).
- Sync process guarantees the latest configuration changes are brought down to the mobile device; this sync process occurs upon login every time the field device is utilized.
- Repeat Patient lookup can be used with or without an internet connection depending on your desired workflow.
KEY FEATURES IN ELITE
Fluid, Configurable Forms
Not all EMS agencies collect data the same. Create your own forms to optimize your workflow using ImageTrend Elite’s Form Manager. Utilize drag-and-drop editing to choose the fields and order of display for rapid data entry. Use default answers to save documentation time in routine situations.Centralized Data Collection Settings
Take in-depth control with centralized management of your fields, their value ranges, validation and mapping for import/export data exchange. The Data Manager lets you activate or inactivate values and change the labels for any choice that appears in a drop-down menu.Live Support
Submit a support question 24/7 online with Support Desk. Support Desk provides a platform to quickly and easily ask a question without the need to call the support team. If any questions arise, the user is contacted via phone or email to ensure the process continues. There is also a toll-free support number to get in touch during business hours.More Complete Data with Validation
ImageTrend Elite comes with pre-built validation rules for NEMSIS compliant EMS incidents. Add more validation rules as needed to fit your extended data set or department’s operations needs – all configurable by your system administrator.Library
User-generated content from your peers in other departments can be shared with the Library. Find forms that others have found successful and share the wealth of knowledge in the ImageTrend community.Integrations
Integrate with other data systems, including CAD and staffing/scheduling solutions, to improve data accuracy and save time by avoiding duplicate data entry. ImageTrend has experience integrating major scheduling solutions and major CAD vendors.
CRITICAL CARE
Combines ePCR and critical care capabilities into one application.
KEEP IT SIMPLE
Designed for ease of use, speed and accuracy.
CRITICAL CARE SPECIFIC
Collect the data you need most, when you need it.
SPECIALIZED TRANSPORT FIELDS
Create dashboards and playlists that can be published to internal or publically facing websites.
BE EFFICIENT
Import data collected on your monitor quickly and easily.
QUICK SELECT OPTIONS
Dynamic Power Tools™, such as the fishbone diagram, and other data entry shortcuts speed up documentation and help minimize errors.
PRE-POPULATE DATA
Pre-populate run reports with CAD data.
IMAGETREND CONTINUUM®
Being aware of what your data is telling you can make a substantial difference within your community. With Continuum, Brownsville will :
Get information where and how you want it without having to build reports.
Send alerts and notifications to the people who need it most.
Create dashboards and playlists that can be published to internal or publically facing websites.
Watch a video overview of Continuum.
Example of Continuum dashboard and mobile alerting capabilities.
Watch how Monitors and Alerting work in Continuum.
See Continuum in Action
Experience how the City of Urbandale, Iowa uses Continuum’s Active Data Monitoring.
The City of Urbandale’s Apparatus 90th Percentile Response Time for Emergent calls.
Click the button below to visit the City of Urbandale’s live Performance Dashboard with visualized data powered by Continuum.
An interactive map showing ‘All Incidents this Quarter’ within the City of Urbandale’s system.
Performance Insights
Easily deliver near-real time provider and organization-level situational awareness.
Explore how your organization is performing across various clinical and operational metrics, identify trends and bring a thorough understanding of performance to all levels within an organization.
Promote continuous quality improvement and operational excellence with provider and organization-level situational awareness through industry trends, clinical and operational metrics, incident specific details and patient interactions.
Access individualized score cards with a variety of pre-determined metrics to compare performance throughout the organization. Similarly, access agency wide metrics by comparing individuals, shifts, units or apparatus, zones and districts, clinical impressions and incident outcomes.
Reporting Capabilities
Easily deliver near-real time provider and organization-level situational awareness.
Report Writer
Report Writer empowers Kern County administrators and data managers to gauge key performance indicators and monitor QA/QI factors. Report Writer is unrivaled in the industry, and includes standard and easy-to-use ad hoc reports.
Visual Informatics
An advanced visual analysis and reporting system that facilitates the transformation of data to information to new insights. Delve deeper into your data and discover new correlations or trends.
IMAGETREND BILLING BRIDGE®
A billing solution designed for EMS agencies and fire departments. ImageTrend Billing Bridge connects with electronic patient care reports and begins the billing process as data is collected, ensuring faster billing cycles with more timely payments.
DYNAMIC
Billing Bridge offers invoicing, account advisement and reconciliation with advanced reporting capabilities in a single enterprise solution. The open, scalable architecture and modular functionality allows the system to grow as needs, budgets and hardware capabilities allow.
EFFICIENT
Billing Bridge provides efficiency, flexibility and consistent accuracy throughout the billing lifecycle with a bi-directional data exchange and automated attachment imports through Elite.
AUTOMATED & CONFIGURABLE
System administrators have the ability to manage processes and promote self-sufficiency for their team. Key features are centrally administered by authorized personnel to offer consistent, easy-to-use workflows that allow for intelligent and automated processing.
Integrated in Elite™
ImageTrend Telehealth is fully integrated into ImageTrend Elite and is ET3-ready, so there is no disruption to your workflow. Take advantage of Elite’s Preset Values and Visibility Rules to automatically display a button to start a Telehealth call. It’s as simple as a tap within the ePCR for a straightforward and secure experience.
- No workflow disruption
- Share data directly from ePCR
- Review incidents in CQI
Get Connected
When starting a Telehealth call, the on-scene medical crew can choose online teams for the first available provider or selectively connect to the online provider of their choice.
Your agency can configure the list of teams and providers for diferent specialties or areas of responsibility.
Consulting teams are able to answer calls and manage their users and teams from an easy-to-use online portal.
IMAGETREND SLATE™
ImageTrend Slate™ is a standalone operations management solution with the first-released module for scheduling with certification tracking. Engineered for flexibility, multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department.
It is an ImageTrend-hosted solution that connects with the Aware app for end users to view and manage their own schedules, and can either integrate with ImageTrend Elite or work independently.
ACCOUNT ADVISOR
ImageTrend offers advisement services to provide clients a single point of contact to review various facets of their application(s) and provide guidance on best practices. Advisors gain a deep understanding of client goals and processes, and work to align those goals with appropriate services and applications. During regular meetings, the Advisor may:
- Discuss, demonstrate and provide guidance on new aspects of the application
- Assist in strategic planning
- Support in the creation of change management processes
- Guide succession planning
- Discuss other items as outlined in the levels below
HOSPITAL HUB™
CONNECTING EMS AND THE EMERGENCY DEPARTMENT
Streamline communication between medical personnel working in ambulances and hospitals. Hospitals prepare for incoming patients, while EMS services receive outcome data.
Gain Knowledge with Outcome Data
Understand how pre-hospital care impacts a patient’s outcome. Provide hospitals with ePCRs during transport and receive outcome data to use for trending, benchmarking and reporting.
Automated Communication
» Information recorded in the field automatically communicates to Hospital Hub
» Hospital Hub displays incoming patient information
» Includes condition, assessments, history, procedures and medications
» Quick view available in emergency rooms
» Increase the amount of time medical staff will have to respond and provide optimal care
CREWCARE™
A mobile app designed for first responders and healthcare providers.
EMS | FIRE | POLICE | MILITARY | HEALTHCARE
A free app to download and use.
Watch the video.
As an organization.
Specific CrewCare research is available for insight into your organization’s stressors to provide more information, tailored resources and to help spur positive change.
Annual CrewCare Reports
The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.
The third volume of the Health of Our Emergency Responders report was released in July 2021. When you request this report, you will also receive a link to the first and second volumes of the report (released in 2019 and 2020) as reference.
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IMAGETREND EDUCATIONAL OFFERINGS
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend Help / University
ImageTrend Help / University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.
Ongoing Education
Including free on-site training sessions, free webinars and our ImageTrend Help / University, which is accessible at all times through the product application. Learn more by clicking above.
ABOUT IMAGETREND
Video message from CEO, Mike McBrady.
How are the patient’s healthcare record, EMS incident and the fire incident connected?
Client testimonials video.
20855 Kensington Blvd, Lakeville, MN 55044 | www.ImageTrend.com
