We would be proud to partner with the City of Auburn, NY
About ImageTrend
REVENUE SERVICES
Our Revenue Services is a complete revenue cycle management solution for your city’s ambulance billing and collection services.
Jason Kinley | Captain, Xenia Fire Division
“It used to be an endeavor tracking all the billing…Elite has made it simple…Realistically, we could transport somebody in the morning and it could be billed that afternoon.”
High Visibility and Transparency
View real-time, 24/7 financial status via dynamic dashboards with the ability to run standard reports any time you need
them. This full access to the health of your agency provides you with your financial summary, aging reports, financial
statistics and other details providing you with the data needed to make the best decisions.
Seamless integrations
Integrates with ePCR software to receive data directly from the patient care report. The automated import through Elite includes attachments such as face sheets, ECG and PCS/ABN. Fire departments using Elite can also recover revenue using their integrated NFIRS data to bill in scenarios such as motor vehicles accidents, vehicle fires, hazmat spills, false alarms and more.
Convenient Patient Gateway
With myEMSCare™, patients can log in to an online gateway to make payments and complete surveys.
The Details Matter
The ImageTrend Account Advisor connects with you monthly after implementation and oversees the revenue recovery
process from the time the patient or fire data is imported through payment receipt – and everything in between.
Team of Experience
Capabilities
Our Revenue Services team offers billing services for EMS and Fire organizations for your complete revenue cycle
management needs.
IMAGETREND ELITE™
We understand your objectives, current challenges and the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability, and Elite is the single solution powerful enough to help you.
This video demonstrates key features, including how Repeat Patient works.
Elite Field™
Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.
- Allow users to complete the PCR on the multiple mobile devices (Apple, Android or Windows).
- Sync process guarantees the latest configuration changes are brought down to the mobile device; this sync process occurs upon login every time the field device is utilized.
- Repeat Patient lookup can be used with or without an internet connection depending on your desired workflow.
KEY FEATURES IN ELITE
Fluid, Configurable Forms
Not all EMS agencies collect data the same. Create your own forms to optimize your workflow using ImageTrend Elite’s Form Manager. Utilize drag-and-drop editing to choose the fields and order of display for rapid data entry. Use default answers to save documentation time in routine situations.Centralized Data Collection Settings
Take in-depth control with centralized management of your fields, their value ranges, validation and mapping for import/export data exchange. The Data Manager lets you activate or inactivate values and change the labels for any choice that appears in a drop-down menu.Live Support
Submit a support question 24/7 online with Support Desk. Support Desk provides a platform to quickly and easily ask a question without the need to call the support team. If any questions arise, the user is contacted via phone or email to ensure the process continues. There is also a toll-free support number to get in touch during business hours.More Complete Data with Validation
ImageTrend Elite comes with pre-built validation rules for NEMSIS compliant EMS incidents. Add more validation rules as needed to fit your extended data set or department’s operations needs – all configurable by your system administrator.Library
User-generated content from your peers in other departments can be shared with the Library. Find forms that others have found successful and share the wealth of knowledge in the ImageTrend community.Integrations
Integrate with other data systems, including CAD and staffing/scheduling solutions, to improve data accuracy and save time by avoiding duplicate data entry. ImageTrend has experience integrating major scheduling solutions and major CAD vendors.
IMAGETREND CONTINUUM®
Being aware of what your data is telling you can make a substantial difference within your community. With Continuum, the City will :
Get information where and how you want it without having to build reports.
Send alerts and notifications to the people who need it most.
Create dashboards and playlists that can be published to internal or publically facing websites.
Watch a video overview of Continuum.
Example of Continuum dashboard and mobile alerting capabilities.
Watch how Monitors and Alerting work in Continuum.
IMAGETREND EDUCATIONAL OFFERINGS
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend Help / University
ImageTrend Help / University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.
Ongoing Education
Including free on-site training sessions, free webinars and our ImageTrend Help / University, which is accessible at all times through the product application. Learn more by clicking above.
ABOUT IMAGETREND
Video message from CEO, Mike McBrady.
How are the patient’s healthcare record, EMS incident and the fire incident connected?
Client testimonials video.
20855 Kensington Blvd, Lakeville, MN 55044 | www.ImageTrend.com
