ImageTrend’s market leading solutions serve public health, public safety, hospitals and emergency management for federal, state and local systems. Our fire, emergency medical services (EMS) and hospital solutions connect our clients with what they need most – secure and reliable data collection, information management, analytics reporting and intelligence solutions. We combine business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and into the future.

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Consult with a Healthcare Provider – Right from Elite™

Integrated in Elite

ImageTrend Telehealth is fully integrated into ImageTrend Elite and is ET3-ready, so there is no disruption to your workflow. Take advantage of Elite’s Preset Values and Visibility Rules to automatically display a button to start a Telehealth call. It’s as simple as a tap within the ePCR for a straightforward and secure experience.


  • No workflow disruption
  • Share data directly from ePCR
  • Review incidents in CQI

Get Connected

When starting a Telehealth call, the on-scene medical crew can choose online teams for the first available provider or selectively connect to the online provider of their choice.

Your agency can configure the list of teams and providers for diferent specialties or areas of responsibility.

Consulting teams are able to answer calls and manage their users and teams from an easy-to-use online portal.


Scheduling within Slate is now available as the initial module of the new, standalone operations management solution. Designed to meet the needs of departments and agencies of all sizes, Slate optimizes and streamlines scheduling operations and can also be integrated with ImageTrend Elite for seamless, bi-directional updates.

Powerful, Flexible Scheduling

Engineered for flexibility, Slate does not limit you to one profile or just a few workflows. Multiple schedule types and sub-groups can be utilized in a singe solution with workflows that are defined by your department. You get unlimited:

  • Time off requests
  • Shift trades
  • Work requirements
  • Work conditions
  • Seniority lists
  • Fill rules

Advanced Certification Tracking & AI

Ensure your personnel have valid certifications and licensing before being assigned to a shift. Slate issues advanced warning of upcoming renewal or expiration dates to both you and your crews. Position templates can be assigned to personnel to aid in tracking of
certifications and licenses and rapid association of new or promoted personnel to a role.

Slate’s built-in Artificial Intelligence (AI) monitors for upcoming certification expirations and can recommend changes to your schedule before staffing is negatively affected.

Works with Aware™ App

End users can view and manage their schedules from their own smartphone too, using ImageTrend Aware – a mobile app that is included with Slate. With optional Slate text/SMS, you will also have the ability to send individual or bulk text/SMS notifications and alerts to personnel.

Standalone or Integrated with Elite

Slate is an ImageTrend-hosted solution that can either integrate with ImageTrend Elite or work independently. Elite and Slate also feature a unique bi-directional integration, which means you’ll enjoy a single sign-on experience with vehicles and other information automatically populating in Slate from Elite. This streamlines implementation and makes it easier to rapidly deploy.

Easy to Use

Slate’s intuitive design makes it easy for either administrators or end users to learn and manage their schedules quickly. Proprietary roster-building templates eliminate redundancy while maintaining flexibility. Easily transform and modernize your operations.


ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite and ImageTrend License Management™ in one integrated solution, even if you work with multiple agencies.

Be in the know. Be Aware.

Tracking Personal Exposures

Risks are a given in a first responder’s career, and we continue to learn more of the risks of fire and EMS exposures and their potential effects on long-term health. Documenting exposures, whether fire incidents, infectious disease, assaults, injuries and stressful or impactful calls, may help you down the road when you need to recall the incident, or even export a record of them.

Rapidly enter personal exposures in Aware

Mark events for follow-up or results

Recall past incidents and export as needed

Get Aware for Your Smartphone:

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Video message from CEO, Mike McBrady.

How are the patient’s healthcare record, EMS incident and the fire incident connected?

Client testimonials video.


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