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ABOUT IMAGETREND

How are the patient’s healthcare record, EMS incident and the fire incident connected?

IMAGETREND ELITE™ FIRE

ImageTrend Elite Fire is a complete RMS data solution for fire departments. It has everything you expect and more to conduct inspections,
document fire incidents and manage fire operations. 

Elite shown on multiple devices.

This video demonstrates key features of Elite.

Elite’s Fire solution is NFIRS 5.0 Compliant, making Elite truly a single solution platform.

KEY FEATURES IN ELITE

Fluid, Configurable Forms

Not all departments collect data the same. Create your own forms to optimize your workflow using ImageTrend Elite’s Form Manager. Utilize drag-and-drop editing to choose the fields and order of display for rapid data entry. Use default answers to save documentation time in routine situations.

Centralized Data Collection Settings
audience-1677028_1920Take in-depth control with centralized management of your fields, their value ranges, validation and mapping for import/export data exchange. The Data Manager lets you activate or inactivate values and change the labels for any choice that appears in a drop-down menu.
Live Support
audience-1677028_1920Submit a support question 24/7 online with Support Desk. Support Desk provides a platform to quickly and easily ask a question without the need to call the support team. If any questions arise, the user is contacted via phone or email to ensure the process continues. There is also a toll-free support number to get in touch during business hours.
More Complete Data with Validation

audience-1677028_1920ImageTrend Elite comes with pre-built validation rules for NFIRS compliant incidents. Add more validation rules as needed to fit your extended data set or department’s operations needs – all configurable by your system administrator.

Library
audience-1677028_1920User-generated content from your peers in other departments can be shared with the Library. Find forms that others have found successful and share the wealth of knowledge in the ImageTrend community.
Integrations

audience-1677028_1920Integrate with other data systems, including CAD and staffing/scheduling solutions, to improve data accuracy and save time by avoiding duplicate data entry. ImageTrend has experience integrating major scheduling solutions and major CAD vendors.

ImageTrend Elite’s NFIRS 5.0 data collection and built-in tools are designed for the reports you need for budgeting, grants, ISO accreditation, training and more.

INCLUDED

The Locations / Occupants / Inspections module lets you record data in this cloud-based system. Update and reference records from virtually anywhere with an internet connection or choose optional offline Elite Field Inspections.

INCLUDED

Report Writer offers more than 160 pre-created reports and easy to use ad hoc reporting with advanced query capabilities. Enhance awareness with optional Continuum® for information delivered when and where you want it – without building reports.

INCLUDED

This Investigtations module allows your investigators to document all aspects of a fire-related investigation, including such things as witnesses, evidence grids and weather related information.

OPTIONAL

Manage a location’s permit requests and documentations with this module, available as an extension of the Locations / Occupants / Inspections module.

OPTIONAL

A wealth of other modules are available for Elite Fire, including preplanning, checklists, hydrants, training & activities, maintenance and inventory.

INCLUDED

FIRE INVESTIGATIONS

The Fire Investigations module enables investigators to document the fire scene and generate electronic reports anytime and anywhere using an internet connection. It was architected as a statewide system that supports multiple concurrent users with tiered permission groups.

The Incident form of fire investigations has touch-friendly controls.

Elite Field Inspections

The Locations, Occupants and Inspections module of Elite Fire enable comprehensive fire inspections at the state, county, municipal and local levels. With Elite Field Inspections, an inspection or re-inspection can be done without an internet connection and then synced with the system later, making it a truly mobile solution that can go anywhere.

The Inspections dashboard gives quick access to assigned records or new inspections.

Touch-friendly input and signature capture on an inspections form.

Key Features for Fire

  • Works on Apple, Android and Windows devices
  • Permissions-based access for security and data integrity
  • Available API to send locations, occupants, inspections and preplan data to third parties
  • Links to history of fire calls in Elite Fire or Elite Rescue for the same address
  • Switches among related locations, occupants and inspections without exiting the inspection
  • Preplan information including hazmat on site, sprinklers, overview and building info can be added for reference
  • Inspections can be scheduled or ad hoc
  • Violations code lookup by text, description, code number or category
  • Automated violation flags based on triggers
  • Configurable inspection letters can be emailed or printed
  • Track staff hours or start/stop dates and times
  • Photos captured can be saved directly into the inspection record – preventing any image being saved locally on the device or in any related cloud.
  • Connects to optional Permits module via Occupants
  • Forms and letters can be downloaded from The Library, a community-based approach to sharing best practices and tools within Elite

CAD INTEGRATION

Allow crews more time to focus on the incident at hand and shave time off documention when CAD data is
electronically pre-populated into the run form.
 

Automate dispatch data into the run form and save time.

Ensure data accuracy, eliminate duplicate work and save valuable time for your providers.

Personalize data fields to your organizational needs.

DATA MART

Data Mart is the solution that provides clients the ability to extend and expand their system and give them more control over their data. The Data Mart makes available a replicated copy of the Elite solution reporting database(s) into the client’s own managed database environment. 

IMAGETREND CONTINUUM®

Get information where and how you want it without having to build reports.

Send alerts and notifications to the people who need it most.

Create dashboards and playlists that can be published to internal or publically-facing websites.

Example of Continuum dashboard and mobile alerting capabilities.

Watch a video overview of Continuum.

Watch how Monitors and Alerting work in Continuum.

IMAGETREND SLATE™

ImageTrend Slate™ is a standalone operations management solution with the first-released module for scheduling with certification tracking. Engineered for flexibility, multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department.

It is an ImageTrend-hosted solution that connects with the Aware app for end users to view and manage their own schedules, and can either integrate with ImageTrend Elite or work independently.

Powerful, Flexible Scheduling
Engineered for flexibility, Slate does not limit you to one profile or just a few workflows. Multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department. You get unlimited:
• Time off requests
• Shift Trades
• Work Requirements
• Work Conditions
• Seniority Lists

Ad Hoc Personnel
Empower your department to track and schedule non-employee
personnel such as interns, ride-a-longs, students and others you
want to add to your roster.

Direct Shift Award
Award open shifts to the most appropriate or qualified personnel
based upon department defined fill rules..

Works with Aware™ App
End users can view and manage their schedules from their own smartphone too, using ImageTrend
Aware – a mobile app that is included with Slate. With optional Slate text/SMS, you will also have the
ability to send individual or bulk text/SMS notifications and alerts to personnel.

Easy to Use
Slate’s intuitive design makes it easy for either administrators or end users to learn and manage their
schedules quickly. Proprietary roster-building templates eliminate redundancy while maintaining
flexibility. Easily transform and modernize your operations.

We have been excited to work with ImageTrend’s new scheduling software solution, Slate. This EMS scheduling program offers great reporting tools and the added benefit of integration with the ePCR. Working with their development team has been a great process, as the Slate team is looking to innovate and collaborate with the future in mind!

James Campbell, NRP

Chief of EMS, Montgomery County Hospital District

ACCOUNT ADVISOR

ImageTrend offers advisement services to provide clients a single point of contact to review various facets of their application(s) and provide guidance on best practices. Advisors gain a deep understanding of client goals and processes, and work to align those goals with appropriate services and applications. During regular meetings, the Advisor may:

 

  • Discuss, demonstrate and provide guidance on new aspects of the application
  • Assist in strategic planning
  • Support in the creation of change management processes
  • Guide succession planning
  • Discuss other items as outlined in the levels below

AWARE™

ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite™ and ImageTrend License Management™ in one integrated solution, even if you work with multiple agencies.

Be in the know. Be Aware.

CREWCARE™

CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.

As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.

A free app to download and use.

Watch the video.

Annual CrewCare Reports

The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.

The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.

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IMAGETREND EDUCATIONAL OFFERINGS

Annual Connect Users Conference

Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!

ImageTrend University

ImageTrend University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents. 

Ongoing Education

Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application. 

20855 Kensington Blvd.
Lakeville, MN 55044

1-888-469-7789