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About ImageTrend


How are the patient's healthcare record, EMS incident and the fire incident connected?

ImageTrend Elite™ for Fire

ImageTrend Elite Fire is a complete RMS data solution for fire departments. It has everything you expect and more to conduct inspections, document fire incidents and manage fire operations. 
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Elite shown on multiple devices.

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Elite's Fire solution is NFIRS 5.0 Compliant, making Elite truly a single solution platform.

This video demonstrates key features of Elite.


"We are able to include helper text for our engine crews, which results in better inspections and happier customers. A wonderful feature and another reason we love, love, LOVE ImageTrend software!"

Keith Tanner  |  Fire Marshal  |  City of Surprise Fire-Medical Department (AZ)

Included

ImageTrend Elite's NFIRS 5.0 data collection and built-in tools are designed for the reports you need for budgeting, grants, ISO accreditation, training, and more. 

Included

The Locations / Occupants / Inspections module lets you record data in this cloud-based system. Update and reference records from virtually anywhere with an internet connection or choose optional offline Inspections Field.

Included

Report Writer offers more than 160 pre-created reports and easy-to-use ad hoc reporting with advanced query capabilities. Enhance awareness with optional Continuum® for information delivered when and where you want it - without building reports.

Included

A wealth of other modules are available for Elite Fire and Elite Rescue, including preplanning, checklists, hydrants, training & activities, maintenance and inventory.

Optional

This module allows your investigators to document all aspects of a fire-related investigation, including such things as witnesses, evidence girds and weather related information.

Optional

Manage a location's permit requests and documentation with this module, available as an extension of the Locations / Occupants / Inspections module.

Optional

Health Information Hub™ (HIH) provides bidirectional, automatic exchange of data - connecting EMS with hospital EMRs, HIEs, outcome data, billing and registry information.

Fire Investigations

The Fire Investigations module enables investigators to document the fire scene and generate electronic reports anytime and anywhere using an internet connection. It was architected as a statewide system that supports multiple concurrent users with tiered permission groups.

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The Incident form of fire investigations has touch-friendly controls.

Elite Field Inspections

The Locations, Occupants and Inspections module of Elite Fire enables comprehensive fire inspections at the state, county, municipal and local levels. With Elite Field Inspections, an inspection or re-inspection can be done without an internet connection and then synced with the system later, making it a truly mobile solution that can go anywhere.

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The Inspections dashboard gives quick access to assigned records or new inspections.

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Touch-friendly input and signature capture
on an inspection form.

Key Features for Fire

  • Works on Apple, Android and Windows devices
  • Permissions-based access for security and data integrity
  • Available API to send locations, occupants, inspections and preplan data to third parties
  • Links to history of fire calls in Elite Fire or Elite Rescue for the same address
  • Switches among related locations, occupants and inspections without exiting the inspection
  • Preplan information including hazmat on site, sprinklers, overview and building info can be added for reference
  • Inspections can be scheduled or ad hoc
  • Violations code lookup by text, description, code number or category
  • Automated violation flags based on triggers
  • Configurable inspection letters can be emailed or printed
  • Track staff hours or start/stop dates and times
  • Photos captured can be saved directly into the inspection record – preventing any image from being saved locally on the device or in any related cloud.
  • Connects to optional Permits module via Occupants
  • Forms and letters can be downloaded from The Library, a community-based approach to sharing best practices and tools within Elite

CAD Integration

Allow crews more time to focus on the incident at hand and shave time off documentation when CAD data is
electronically pre-populated into the run form.
 

Automate dispatch data into the run form and save time.

Ensure data accuracy, eliminate duplicate work and save valuable time for your providers.

Personalize data fields to your organizational needs.

Data Mart™

Data Mart is the solution that provides clients the ability to extend and expand their system and give them more control over their data. The Data Mart makes available a replicated copy of the Elite solution reporting database(s) into the client's own managed database environment.

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Continuum®

Continuum is our Active Data Monitoring™ solution, it actively monitors and delivers the information you need to make decisions, impact operations and, ultimately improve patient care. Near real-time data from your documentation can be used as evidence in determining the optimal protocols or training needs for your department.

Get information where and how you want it without having to build reports.

Send alerts and notifications to the people who need it most.

Create dashboards and playlists that can be published to internal or publically-facing websites.

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Example of Continuum dashboard and mobile alerting capabilities.

Watch a video overview of Continuum.

Watch how Monitors and Alerting work in Continuum.

Slate™

ImageTrend Slate™ is a standalone operations management solution with the first-released module for scheduling with certification tracking. Engineered for flexibility, multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department.

It is an ImageTrend-hosted solution that connects with the Aware app for end users to view and manage their own schedules, and can either integrate with ImageTrend Elite or work independently.

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Account Advisor

ImageTrend offers advisement services to provide clients with a single point of contact to review various facets of their application(s) and provide guidance on best practices. Advisors gain a deep understanding of client goals and processes, and work to align those goals with appropriate services and applications. During regular meetings, the Advisor may:

  • Discuss, demonstrate and provide guidance on new aspects of the application
  • Assist in strategic planning
  • Support in the creation of change management processes
  • Guide succession planning

CrewCare™

CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.

As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.

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A free app to download and use.

Watch the video.


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Annual CrewCare Reports

The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goals of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.

The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries, App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC. Provided to you by ImageTrend, Inc.

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Aware™

ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite™, and ImageTrend License Management™ in one integrated solution, even if you work with mutiple agencies.

Be in the know. Be Aware.

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ImageTrend Educational Offerings

Annual Connect Users Conference

Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!

ImageTrend University

ImageTrend University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very userful as both refresher and initial education materials.

Ongoing Education

Including free on-site training sessions, free webinars and out ImageTrend University, which is accessible at all times through the product application. Learn more by clicking below.