We at ImageTrend are proud to partner with
The City of Lee’s Summit.
Revenue Services
Our Revenue Services is a complete revenue cycle management solution for your Depratment’s ambulance billing and collection services.
Jason Kinley | Captain, Xenia Fire Division
“It used to be an endeavor tracking all the billing…Elite has made it simple…Realistically, we could transport somebody in the morning and it could be billed that afternoon.”
High Visibility and Transparency
View real-time, 24/7 financial status via dynamic dashboards with the ability to run standard reports any time you need
them. This full access to the health of your agency provides you with your financial summary, aging reports, financial
statistics and other details providing you with the data needed to make the best decisions.
Seamless integrations
Integrates with ePCR software to receive data directly from the patient care report. The automated import includes
attachments such as face sheets, ECG and PCS/ABN. Fire departments using Elite can also recover revenue using their
integrated NFIRS data to bill in scenarios such as motor vehicles accidents, vehicle fires, hazmat spills, false alarms and more.
Convenient Patient Gateway
With myEMSCare™, patients can log in to an online gateway to make payments and complete surveys.
The Details Matter
The ImageTrend account manager connects with you monthly after implementation and oversees the revenue recovery
process from the time the patient or fire data is imported through payment receipt – and everything in between.
Team of Experience
ImageTrend’s Revenue Services team of professionals is comprised of 100% Certified Ambulance Coders (CAC). In
addition, there are two Certified Ambulance Compliance Officers (CACO) and one Certified Ambulance Documentation
Specialist (CADS). Completing the team are Account Managers and Billing Support Specialists.
Capabilities
Our Revenue Services team offers billing services for EMS and Fire organizations for your complete revenue cycle
management needs.
ImageTrend Elite™ Rescue
A complete EMS, fire & prevention RMS Solution. Secure, web-based access keeps your fire-related records up-to-date in a protected hosting environment. ImageTrend has the available support and training your crews need for maximum efficiency.
If you’d like to see how a Batallion Chief utilizes ImageTrend Elite to complete NFIRS records.
Examples of Elite on different mobile devices.
This video demonstrates Elite’s top features (less than 4 minutes).
– Configure Forms
– Change Labels
– Library (peer-to-peer network)
– Inspections Field
– Email Custom Violation Letters
– Checklist Module
– Hydrants Module
– Inventory Module
ImageTrend’s ePCR solutions are connected for better data flow – import data from CAD systems to speed documentation, connect to Patient Tracking for routing and diversion, send ePCRs electronically to receiving emergency departments, submit billing-ready PCRs and receive outcomes from participating hospitals.
INCLUDED
ImageTrend Elite’s NFIRS 5.0 data collection and built-in tools are designed for the reports you need for budgeting, grants, ISO accreditation, training and more.
INCLUDED
The Locations / Occupants / Inspections module lets you record data in this cloud-based system. Update and reference records from virtually anywhere with an internet connection or choose optional offline Inspections Field.
INCLUDED
Report Writer offers more than 160 pre-created reports and easy to use ad hoc reporting with advanced query capabilities. Enhance awareness with optional Continuum® for information delivered when and where you want it – without building reports.
INCLUDED
A wealth of other modules are available for Elite Fire and Elite Rescue, including preplanning, checklists, hydrants, training & activities, maintenance and inventory.
INCLUDED
This module allows your investigators to document all aspects of a fire-related investigation, including such things as witnesses, evidence grids and weather related information.
OPTIONAL
Manage a location’s permit requests and documentations with this module, available as an extension of the Locations / Occupants / Inspections module.
OPTIONAL
Health Information Hub™ (HIH) provides bidirectional, automatic exchange of data – connecting EMS with hospital EMRs, HIEs, outcome data, billing and registry information.
OPTIONAL
“We are able to include helper text for our engine crews, which results in better inspections and happier customers. A wonderful feature and another reason we love, love, LOVE ImageTrend Software!”
Reporting
Report Writer
Report Writer empowers your administrators and data managers to gauge key performance indicators and monitor QA/QI factors. Report Writer is unrivaled in the industry, and includes standard and easy-to-use ad hoc reports.
Continuum®
Being aware of what your data is telling you can make a substantial difference within your community. With Continuum, you get the information where and how you want it without having to build reports.
ImageTrend Continuum® – near real-time data monitoring
Being aware of what your data is telling you can make a substantial difference within your community. With Continuum, you will :
Get information where and how you want it without having to build reports.
Send alerts and notifications to the people who need it most.
Create dashboards and playlists that can be published to internal or publically facing websites.
Watch a video overview of Continuum.
Example of Continuum dashboard and mobile alerting capabilities.
Watch how Monitors and Alerting work in Continuum, this video is for capabilities which could be used for fire inspections as well.
IMAGETREND HEALTH INFORMATION HUB™
Connecting EMS to the Hospital and Community
Health Information Hub (HIH™) facilitates the bidirectional, automatic exchange of data to connect EMS with hospital EMRs, HIEs, outcome data, billing and registry information. Integrated solutions allow providers – from EMS to hospitals to trauma departments – to gain a perspective of the full spectrum of patient care.
HIH delivers transaction efficiency of sending pre-hospital information to the hospital EMR. HIH allows the ultimate goal of improved patient outcomes to be realized through continuous quality improvement. The information exchange between hospitals and EMS agencies includes discharge outcomes, demographic information and more, leading to high quality reporting.
CrewCare™
A mobile app designed for first responders.
EMS | FIRE | POLICE | MILITARY
A free app to download and use.
Watch the video.
As an organization.
Specific CrewCare research for South Carolina is available for insight into your organization’s stressors to provide more information, tailored resources and to help spur positive change.
Report | Volume 2
Health of Our Emergency Responders: A CrewCare Report
The report is comprised of anonymous aggregate stress-related data collected from the CrewCare mobile App. The goal of this report is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.
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IN ADDITION, IMAGETREND OFFERS:
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July at the St. Paul RiverCentre, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend Help / University
ImageTrend Help / University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.
Education & Training
Including free on-site training sessions, free webinars and our ImageTrend University which is accessible at all times through the product application. Learn more by clicking above.
About ImageTrend
Video message from CEO, Mike McBrady.
Client Testimonials Video.
“It’s been refreshing to change from a previous vendor to something that is innovative… they [ImageTrend] take your feedback, they’re willing to make it better. I mean that’s awesome. Then the fact that you can access it on any device. The fact that you can automate the reports. You can customize it – that’s why you go with this product. It works. It’s the standard. It’s the gold standard…for fire based agencies.”
20855 Kensington Blvd, Lakeville, MN 55044 | www.ImageTrend.com
