Connect EMS and Hospital Data with HIH and Direct Messaging

Connecting with Technology

The two worlds of EMS and hospital records generally speak two different languages – each based on their own national standards for documentation. However, achieving interoperability is faster and easier than you might imagine. Using technologies from ImageTrend and Kno2, Carilion Clinic, headquartered in Virginia, was able to get patients’ prehospital records into their Epic EMR electronically and realize several benefits. The transporting EMS agencies also benefitted in the process.

There were minimal changes needed to our Elite system because we were already submitting electronically to our third party billing provider and to the Virginia Department of Health. ImageTrend added the additional export connection and then worked with Carilion and me to verify both the transmission and receipt of data. It was truly seamless to our providers in the field and we have not had to give it a second thought since.”

– Tiffany Moran, Automation Coordinator
Roanoke Fire & EMS

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