We at ImageTrend would be honored to partner with
The City of Los Angeles Fire Department.

We understand Los Angeles Fire Department’s need for compliance and reporting through automation. ImageTrend is proud to be one of few vendors to have earned LA County DHS compliance. We are also compliant with HIPAA, federal, state, local, county, local regulatory and reporting requirements.




ImageTrend’s solutions will assist LAFD in reaching your 2017-2020 “A Safer City 2.0” strategic goals by providing patient-centric integrated technologies, including:
- Telemedicine
- Community health initiatives
- SAFR health information exchange patient lookup
- Near real-time data monitoring
- Enhanced disaster response capabilities
Below you will hear from ImageTrend clients and learn about who we are.
Houston Fire Department on Rolling out ImageTrend Elite™
Watch as Houston FD shares their experience of migrating a large department to a new system.
About ImageTrend Elite™
We understand LAFD’s objectives, current challenges and the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability. Elite is a single solution powerful enough to assist LAFD in becoming the optimal LAFD.
This video demonstrates key features, including how Repeat Patient works.
Elite Field™
Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, LAFD can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.
- Allow users to complete the PCR on the mobile device chosen by LAFD (Apple, Android or Windows).
- Sync process guarantees the latest configuration changes are brought down to the mobile device; this sync process occurs upon login every time the field device is utilized.
- Repeat Patient lookup can be used with or without an internet connection depending on LAFD’s desired workflow.


Above are examples of Elite on different mobile devices.
Elite’s CQI module
Elite comes fully equipped with a Continued Quality Improvement (CQI) module designed to allow LAFD to build limitless review categories for incidents meeting category criteria to flow into and be reviewed by users assigned to their specific review bucket, and so much more.
Watch the video on CQI capabilities.
Customer Quote
“It’s been refreshing to change from a previous vendor to something that is innovative… they [ImageTrend] take your feedback, they’re willing to make it better. I mean that’s awesome. Then the fact that you can access it on any device. The fact that you can automate the reports. You can customize it – that’s why you go with this product. It works. It’s the standard. It’s the gold standard…for fire based agencies.”
Health Information Hub™ (HIH)
Bi-directional healthcare data with hospitals for outcome data in the ePCR, HIEs for patient lookup and other endpoints for patient-centric care.
In the above video, join ImageTrend’s HIH (Health Information Hub) team as they explore the power and usage of hospital data in the pre-hospital setting. Real-world examples of how hospital data at patient side promotes better care and provides your clinicians with tools they need for informed treatment decisions is shared.
Reporting

Report Writer
Report Writer empowers LAFD administrators and data managers to gauge key performance indicators and monitor QA/QI factors. Report Writer is unrivaled in the industry, and includes standard and easy-to-use ad hoc reports.

Visual Informatics
An advanced visual analysis and reporting system that facilitates the transformation of data to information to new insights. Delve deeper into your data and discover new correlations or trends.

Continuum®
Being aware of what your data is telling you can make a substantial difference within the Los Angeles community. With Continuum, you get the information where and how you want it without having to build reports.
ImageTrend Continuum® – near real-time data monitoring
Being aware of what your data is telling you can make a substantial difference within your community. With Continuum, LAFD will :

Get information where and how you want it without having to build reports.

Send alerts and notifications to the people who need it most.

Create dashboards and playlists that can be published to internal or publically facing websites.
Watch a video overview of Continuum.

Example of Continuum dashboard and mobile alerting capabilities.
Watch how Monitors and Alerting work in Continuum.
Elite Community Health™
Elite Community Health supports community health initiatives to provide a patient-centric solution designed for the needs of your community.
Customer Quote
“ImageTrend has been a valuable partner…based on their platform, product, customer service and innovative approach to integration within our systems, we would make the same decision again to partner with ImageTrend.”
CrewCare™
A mobile app designed for first responders.
EMS | FIRE | POLICE | MILITARY

A free app to download and use.
Watch the video.
As an organization.
Specific CrewCare research for LAFD is available for insight into your organization’s stressors to provide more information, tailored LAFD resources and to help spur positive change.
Health of Our Emergency Responders: A CrewCare Report
The report is comprised of anonymous aggregate stress-related data collected from the CrewCare mobile App. The goal of this report is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.
Of the many insights found within this 2018-2019 report, some of the more shocking results included 72% of respondents had scores indicative of burnout, almost two-thirds of respondents work more than 1 job, and 93% have encountered a mentally difficult call with 36% of respondents still struggling with that call.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries, App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC. Provided to you by ImageTrend, Inc.
About our Clinical and Research Services Team
Combining research and industry knowledge, this team examines trends, benchmarking
and correlated data to help improve organizational goals.

Morgan K. Anderson, Epidemiologist
JEMS EMS10 Innovator (2018)
Morgan joined the ImageTrend team in January 2017. She graduated from the Medical College of Wisconsin in 2011 with a Master’s degree in Public Health with an emphasis in epidemiology. Prior to coming to ImageTrend, Morgan spent 5 years with the Army Public Health Center as an Injury Prevention Epidemiologist. In addition to working with clients, she plays a key role in refining ImageTrend’s Active Data Monitoring™, further expanding the monitors and topical content available for Continuum®, and publishing findings for scientific advancement. Her most recent work includes developing the content and managing the data collected for CrewCare, a mental health awareness mobile app for first responders. Morgan has research published in American Journal of Preventative Medicine, The American Journal of Sports Medicine, Public Health, Military Medicine, and others.

Douglas G. Butler Jr, Director of Clinical Services
Douglas Butler Jr. began his EMS career in 2003 and has worked throughout the State of California. He has filled many roles including EMT, Paramedic, FTO/Paramedic Preceptor, EMD/EFD Certified 9-1-1 Dispatcher, EMS Educator, Regional Faculty (AHA) and Clinical Manager.
As a Clinical Manager for AMR, Doug discovered his passion for data and quality improvement which led to his position as Data Systems Manager for Coastal Valleys EMS Agency, a multi-county EMS regulatory entity. He is currently a Clinical Specialist for ImageTrend.
Doug has implemented multiple ImageTrend platforms for CVEMSA and served as data consultant for REACH Air Medical’s ImageTrend system. Doug is a second generation paramedic and when not working is often camping with his dog Medic.
His most recent work includes new topical content for Continuum with a particular focus on clinical, operational and performance measures.
Hosting
We have the experience and flexibility to accommodate LAFD’s specific hosting needs. During the demonstration phase with the City of Los Angeles, we look forward to discussing our various hosting options, including ImageTrend Azure services, ImageTrend Databank services or client-hosted managed services.



Specific Security Measures In Place for Elite Field
• All incident data is encrypted
• Automatic log-off based on inactivity
• No passwords are stored locally on devices
• Built-in credential validation
• Capability to auto-delete incidents
• Ability to revoke user access
• HIPAA compliant image storage
• Device authorization measures built-in
IN ADDITION, IMAGETREND OFFERS:
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July at the St. Paul River Centre, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend University

ImageTrend University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.
Education & Training

Including free on-site training sessions, free webinars and our ImageTrend University which is accessible at all times through the product application. Learn more by clicking above.
About ImageTrend
Video message from CEO, Mike McBrady.
How are the patient’s healthcare record, EMS incident and the fire incident connected?
Client Testimonials Video.
Customer Quote
“Albuquerque Fire Rescue is a very satisfied user of ImageTrend Elite. It continues to serve our department needs well and we would recommend this company for any fire department. We would choose to do business with ImageTrend again.”