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IMAGETREND ELITE™ EMS

We understand your objectives, current challenges and the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability, and Elite is the single solution powerful enough to help you – regardless of whether you are EMS only, fire only or provide both services.

Elite is a full-featured solution built from the ground up, to work on any device.

Elite Field™

Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.

IMAGETREND ELITE™ FIRE

ImageTrend Elite Fire is a complete RMS data solution for fire departments. It has everything you expect and more to conduct inspections,
document fire incidents and manage fire operations. 

Utilize Apple, Android or Windows devices Manage locations, occupants and inspections
Integrate CAD and scheduling Create preplans and checklists
Create reports on all of the data you collect Flexible forms, validation rules and Plus One codes

“We are able to include helper text for our engine crews, which results in better inspections and happier customers. A wonderful feature and another reason we love, love, LOVE ImageTrend Software!”

Keith Tanner

Fire Marshal, City of Surprise Fire-Medical Department (AZ)

ELITE™ FOR CRITICAL CARE

Your patients require all of your attention. You don’t have time to focus solely on documentation. We understand, and that’s why we’re making it easy for you to document when you need to with ImageTrend Elite™.

Keep it Simple

Designed for ease of use,
speed and accuracy.

Critical Care Specific

Collect the data you need
most, when you need it

Specialized Transport Fields

Specialized fields for air, ground,
interfacility or scene transports.

Be Efficient

Import data collected on your
monitor quickly and easily.

Quick Select Options

Dynamic Power Tools™, such as the fishbone diagram, and other data entry shortcuts speed up documentation and help minimize errors.

Pre-populate Data

Pre-populate run reports
with CAD data.

IMAGETREND ELITE™ RESCUE

We understand your objectives, current challenges and the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability, and Elite is the single solution powerful enough to help you. Anaheim Fire & Rescue uses Elite for ePCR, now it’s time to add RMS.

ImageTrend Elite Field™

Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.

Elite is a full-featured solution built from the ground up, to work on any device.

Elite’s CQI module

Elite comes fully equipped with a Continued Quality Improvement (CQI) module designed to allow you to build limitless review categories for incidents meeting category criteria to flow into and be reviewed by users assigned to their specific review bucket, and so much more.

IMAGETREND CONTINUUM®

Continuum actively analyzes the data within your system as it is added or updated to provide you with notifications and
easy-to-view insights based on the information you need. Best of all, no reports to build. It’s that easy.

Get information where and how you want it without building reports.
Create dashboards and playlists to quickly view key data.
Send alerts and notifications to the people who need it most.
Share dashboards internally or on publically-facing websites.

IMAGETREND SLATE™

ImageTrend Slate™ is a standalone operations management solution with the first-released module for scheduling with certification tracking. Engineered for flexibility, multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department.

Powerful, Flexible Scheduling
Engineered for flexibility, Slate does not limit you to one profile or just a few workflows. Multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department. You get unlimited:
• Time off requests
• Shift Trades
• Work Requirements
• Work Conditions
• Seniority Lists

Works with Aware™ App
End users can view and manage their schedules from their own smartphone too, using ImageTrend
Aware – a mobile app that is included with Slate. With optional Slate text/SMS, you will also have the
ability to send individual or bulk text/SMS notifications and alerts to personnel.

Easy to Use
Slate’s intuitive design makes it easy for either administrators or end users to learn and manage their
schedules quickly. Proprietary roster-building templates eliminate redundancy while maintaining
flexibility. Easily transform and modernize your operations.

We have been excited to work with ImageTrend’s new scheduling software solution, Slate. This EMS scheduling program offers great reporting tools and the added benefit of integration with the ePCR. Working with their development team has been a great process, as the Slate team is looking to innovate and collaborate with the future in mind!

James Campbell, NRP

Chief of EMS, Montgomery County Hospital District

IMAGETREND AWARE™

Be in the know. Be Aware.

ImageTrend Aware is a free mobile app designed for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite™ and ImageTrend License Management™ in one integrated solution, even if you work with multiple agencies.

IMAGETREND PATIENT REGISTRY

Meet the only fully web-based registry solution to allow you to collect and report on trauma, stroke and cardiac data in a single system. Add on the optional categories of burn, rehab and quality of life to your trauma registry to further enhance your program. Even better – ImageTrend’s powerful reporting database gives you the flexibility to quickly and easily create dynamic reports. Monitor key performance indicators, set up alerts or triggers, or integrate multiple data sources to reveal trends in your community.

EMS & HL7 integration

Dynamic forms & validation

Updated ICD-10 codes

KPI monitoring

Trauma

Maintain NTDB TQIP compliance. Add on the optional categories of burn, rehab and quality of life to your trauma registry to enhance your program.

Burn

American Burn Association compliant. Manage all burn registry data in a single system with your trauma data.

 

Stroke

Conform to national standards, such as the CDC Paul Coverdell National Acute Stroke Registry & American Heart Association Get With The Guidelines Stroke standards.

Cardiac

Manage prehospital and hospital cardiac data, from STEMIs to cardiac arrests, in the same system you use for your trauma, burn and stroke registries.

 

HOSPITAL HUB™

Streamline communication between medical personnel working in ambulances and hospitals. Hospitals prepare for incoming patients while EMS services receive outcome data. Improve patient care and better prepare for inbound patients with Hospital Hub. Allocate resources as needed for daily events and MCIs, save time and reduce data entry errors.

Gain Knowledge with Outcome Data
Understand how pre-hospital care impacts a patient’s outcome. Provide hospitals with ePCRs during transport and receive outcome data to use for trending, benchmarking and reporting.

Automated Communication
» Information recorded in the field is automatically communicated
» Hospital Hub displays incoming patient information
» Includes condition, assessments, history, procedures and medications
» Quick view available in emergency rooms
» Increase time medical staff has to respond and provide optimal care

HEALTH INFORMATION HUB™

Health Information Hub™ facilitates the bidirectional, automatic exchange of data to connect EMS with hospital EMRs, HIEs, outcome data, billing and registry information. Integrated solutions allow providers – from EMS to hospitals to trauma departments – to gain a perspective of the full spectrum of patient care.

Flexible Exchange Methods

ImageTrend solutions include collaborating with leaders in interoperability to provide various exchange methods that may be required. Exchange methods include query lookup and automatic data exchange through Direct Messaging, web services, VPN, MLLP and more to send and receive patient health information over a trusted healthcare network.

The Advantage of Truly Connected Healthcare

Improve pre-hospital knowledge

Appropriately staff FTEs
Easily report and analyze all data
Nearly eliminate paper & ink costs
Send ePCRs to the ED before patient arrival

 

Submit complete records for billing
Improve patient care in the community
Receive patient outcome data

Resources

The two worlds of EMS and hospital records generally speak two different languages – each based on their own national standards for documentation. However, achieving interoperability is faster and easier than you might imagine. 

COMMUNITY HEALTH™

Mobile Integrated Healthcare can impact a community in multiple ways.  Understanding the impact is the first step to building a program that benefits patient care and satisfaction, while reducing overall healthcare costs.

Reporting and Analysis

Monitor progress and demonstrate improvements in your program

Enrollment

Identify prime candidates from the Impact Score list to enroll in specific care programs

Case Management

Easily manage quality patient care once they are enrolled in the program

IMAGETREND TELEHEALTH™

Integrated in Elite

 

ImageTrend Telehealth is fully integrated into ImageTrend Elite and is ET3-ready, so there is no disruption to your workflow. Take advantage of Elite’s Preset Values and Visibility Rules to automatically display a button to start a Telehealth call. It’s as simple as a tap within the ePCR for a straightforward and secure experience.

 

  • No workflow disruption
  • Share data directly from ePCR
  • Review incidents in CQI

REVENUE SERVICES

ImageTrend Revenue Services is a complete revenue cycle management solution for your billing and collection services.

High Visibility and Transparency

View real-time, 24/7 financial status via dynamic dashboards with the ability to run standard reports at any point.

Seamless Integrations

Integrates with ePCR software to receive data directly from the patient care report. 

Convenient Patient Gateway

With myEMSCare™, patients can log in to an online gateway to make payments and complete surveys.

The Details Matter

Work with a dedicated account manager –
even after implementation.

Team of Experience

ImageTrend’s Revenue Services team of professionals is comprised of 100% Certified Ambulance Coders (CAC). 

Capabilities

Billing services for both EMS and fire organizations are available.

“It used to be an endeavor tracking all the billing…Elite has made it simple…Realistically, we could transport somebody in the morning and it could be billed that afternoon.”

Jason Kinley

Captain, Xenia Fire Division

BILLING BRIDGE®

A billing solution designed for EMS and fire agencies that connects with electronic patient care reports (ePCR). ImageTrend Billing Bridge®
begins the billing process as data is collected, ensuring faster billing cycles with more timely payments.

DYNAMIC
Billing Bridge offers invoicing, account advisement and reconciliation with advanced reporting capabilities in a single enterprise solution. The open, scalable architecture and modular functionality allows the system to grow as needs, budgets and hardware capabilities allow.

EFFICIENT
Billing Bridge provides efficiency, flexibility and consistent accuracy throughout the billing lifecycle with a bi-directional data exchange and automated attachment imports through Elite.

AUTOMATED & CONFIGURABLE
System administrators have the ability to manage processes and promote self-sufficiency for their team. Key features are centrally administered by authorized personnel to offer consistent, easy-to-use workflows that allow for intelligent and automated processing.

CREWCARE™

CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.

ADDITIONAL RESOURCES

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IMAGETREND EDUCATIONAL OFFERINGS

Annual Connect Users Conference

Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!

ImageTrend University

ImageTrend University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents. 

Ongoing Education

Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application. 

GET IN TOUCH

Layton Roubique

Senior Account Executive
lroubique@imagetrend.com
952-469-6207

20855 Kensington Blvd.
Lakeville, MN 55044

1-888-469-7789