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Connected solutionsAbout ImageTrend

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IMAGETREND ELITE™ RESCUE

We understand your objectives, current challenges and the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability, and Elite is the single solution powerful enough to help you.

ImageTrend Elite Field™

Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.

Elite is a full-featured solution built from the ground up, to work on any device.

Elite’s CQI module

Elite comes fully equipped with a Continued Quality Improvement (CQI) module designed to allow you to build limitless review categories for incidents meeting category criteria to flow into and be reviewed by users assigned to their specific review bucket, and so much more.

KEY FEATURES IN ELITE

Fluid, Configurable Forms
Not all EMS agencies collect data the same. Create your own forms to optimize your workflow using ImageTrend Elite’s Form Manager. Utilize drag-and-drop editing to choose the fields and order of display for rapid data entry. Use default answers to save documentation time in routine situations.
Centralized Data Collection Settings
audience-1677028_1920Take in-depth control with centralized management of your fields, their value ranges, validation and mapping for import/export data exchange. The Data Manager lets you activate or inactivate values and change the labels for any choice that appears in a drop-down menu.
Live Support
audience-1677028_1920Submit a support question 24/7 online with Support Desk. Support Desk provides a platform to quickly and easily ask a question without the need to call the support team. If any questions arise, the user is contacted via phone or email to ensure the process continues. There is also a toll-free support number to get in touch during business hours.
More Complete Data with Validation
audience-1677028_1920ImageTrend Elite comes with pre-built validation rules for NEMSIS compliant EMS incidents. Add more validation rules as needed to fit your extended data set or department’s operations needs – all configurable by your system administrator.
Library
audience-1677028_1920User-generated content from your peers in other departments can be shared with the Library. Find forms that others have found successful and share the wealth of knowledge in the ImageTrend community.
Integrations

audience-1677028_1920Integrate with other data systems, including CAD and staffing/scheduling solutions, to improve data accuracy and save time by avoiding duplicate data entry. ImageTrend has experience integrating major scheduling solutions and major CAD vendors.

ImageTrend Elite’s NFIRS 5.0 data collection and built-in tools are designed for the reports you need for budgeting, grants, ISO accreditation, training and more.

INCLUDED

The Locations / Occupants / Inspections module lets you record data in this cloud-based system. Update and reference records from virtually anywhere with an internet connection or choose optional offline Elite Field Inspections.

INCLUDED

Report Writer offers more than 160 pre-created reports and easy to use ad hoc reporting with advanced query capabilities. Enhance awareness with optional Continuum® for information delivered when and where you want it – without building reports.

INCLUDED

This Investigtations module allows your investigators to document all aspects of a fire-related investigation, including such things as witnesses, evidence grids and weather related information.

OPTIONAL

Manage a location’s permit requests and documentations with this module, available as an extension of the Locations / Occupants / Inspections module.

OPTIONAL

A wealth of other modules are available for Elite Fire, including preplanning, checklists, hydrants, training & activities, maintenance and inventory.

INCLUDED

FIRE INVESTIGATIONS

The Fire Investigations module enables investigators to document the fire scene and generate electronic reports anytime and anywhere using an internet connection. It was architected as a statewide system that supports multiple concurrent users with tiered permission groups.

The Incident form of fire investigations has touch-friendly controls.

IMAGETREND CONTINUUM®

Example of Continuum dashboard and mobile alerting capabilities.

Get information where and how you want it without having to build reports.

Send alerts and notifications to the people who need it most.

Create dashboards and playlists that can be published to internal or publically-facing websites.

Watch a video overview of Continuum.

Watch how Monitors and Alerting work in Continuum.

See How

Continuum actively monitors and delivers the information you need to make decisions, impact operations and, ultimately improve patient care. See how near real-time data from your documentation can be used as evidence in determining the optimal protocols or training needs for your department.

IMAGETREND SLATE™

ImageTrend Slate™ is a standalone operations management solution with the first-released module for scheduling with certification tracking. Engineered for flexibility, multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department.

It is an ImageTrend-hosted solution that connects with the Aware app for end users to view and manage their own schedules, and can either integrate with ImageTrend Elite or work independently.

Powerful, Flexible Scheduling
Engineered for flexibility, Slate does not limit you to one profile or just a few workflows. Multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department. You get unlimited:
• Time off requests
• Shift Trades
• Work Requirements
• Work Conditions
• Seniority Lists

Ad Hoc Personnel
Empower your department to track and schedule non-employee
personnel such as interns, ride-a-longs, students and others you
want to add to your roster.

Direct Shift Award
Award open shifts to the most appropriate or qualified personnel
based upon department defined fill rules..

Works with Aware™ App
End users can view and manage their schedules from their own smartphone too, using ImageTrend
Aware – a mobile app that is included with Slate. With optional Slate text/SMS, you will also have the
ability to send individual or bulk text/SMS notifications and alerts to personnel.

Easy to Use
Slate’s intuitive design makes it easy for either administrators or end users to learn and manage their
schedules quickly. Proprietary roster-building templates eliminate redundancy while maintaining
flexibility. Easily transform and modernize your operations.

We have been excited to work with ImageTrend’s new scheduling software solution, Slate. This EMS scheduling program offers great reporting tools and the added benefit of integration with the ePCR. Working with their development team has been a great process, as the Slate team is looking to innovate and collaborate with the future in mind!

James Campbell, NRP

Chief of EMS, Montgomery County Hospital District

DATA MART

Data Mart is the solution that provides clients the ability to extend and expand their system and give them more control over their data. The Data Mart makes available a replicated copy of the Elite solution reporting database(s) into the client’s own managed database environment. 

CREWCARE™

CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.

As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.

A free app to download and use.

Annual CrewCare Reports

The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.

The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.

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IMAGETREND AWARE™

Be in the know. Be Aware.

ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as Elite and License Management in one integrated solution, even if you work with multiple agencies.

IMAGETREND EDUCATIONAL OFFERINGS

Annual Connect Users Conference

Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!

ImageTrend Help/University

ImageTrend University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents. 

Ongoing Education

Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application. 

ABOUT IMAGETREND

How are the patient’s healthcare record, EMS incident and the fire incident connected?

20855 Kensington Blvd.
Lakeville, MN 55044

1-888-469-7789