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Maximizing Revenue Recovery in EMS Billing Through Data: Strategies and Solutions
Recorded December 10, 2024
Webinar Description
Join us for an insightful webinar to improve your understanding of EMS billing and revenue cycle management (RCM). We’ll cover everything from basic terms to advanced strategies, giving you practical tips to enhance your EMS operations. You’ll learn about key billing terms, payor rules, and how EMS service delivery connects to billing. We’ll also discuss important performance indicators, data insights, and why accurate data is crucial for revenue recovery. Real-world examples and a Q&A session will help clarify any questions and deepen your knowledge. Don’t miss this opportunity to enhance your EMS billing understanding and improve your revenue cycle management.
About the Presenter
Katie Arens | Vice President of Customer Access | Life EMS Ambulance
Katie Arens serves as the Vice President of Customer Access at Life EMS Ambulance in West Michigan, where she is responsible for the daily oversight of all Dispatch, Revenue Cycle Management, and Mobile Health Solutions daily operations, ensuring accuracy, compliance, and optimum resource utilization metrics are met and maintained to provide high-quality service execution. She also oversees the organization’s Resource Performance and Reporting functions.
Katie has over eighteen years of experience in healthcare. Her knowledge and expertise encompass billing and coding, system compliance and performance, and RCM process innovation and execution. She received her Bachelor of Science in Healthcare Administration from Ferris State University. Katie is a member of the American Ambulance Association ACE Faculty, founding advisor of Women in Emergency Services, serves as the current Chair for the American Ambulance Association Data Task Force Committee, and as the Vice-Chair for the Michigan Association of Ambulance Services Reimbursement Committee.
Katie was awarded the 2023 American Ambulance Association Distinguished Service Award for her dedication to providing education, support, and enrichment to EMS providers across the nation through her role as an Ambulance Cost Education faculty member. Recognized as one of Crain’s Grand Rapids 40 Under 40 for 2024, Arens is committed to improving patient care through advocacy and innovation in EMS.