We would be proud to partner with The City of McKinney, TX
About ImageTrend
ABOUT IMAGETREND
Video message from CEO, Mike McBrady.
How are the patient’s healthcare record, EMS incident and the fire incident connected?
IMAGETREND ELITE™ RESCUE
A complete EMS, fire & prevention RMS Solution. Secure, web-based access keeps your fire-related records up-to-date in a protected hosting environment. ImageTrend has the available support and training your crews need for maximum efficiency.
Elite shown on multiple devices.
If you’d like to see how a Batallion Chief utilizes ImageTrend Elite to complete NFIRS records.
This video demonstrates key features of Elite.
Elite’s Fire solution is NFIRS 5.0 Compliant, making Elite truly a single solution platform.
KEY FEATURES IN ELITE
Fluid, Configurable Forms
Not all EMS agencies collect data the same. Create your own forms to optimize your workflow using ImageTrend Elite’s Form Manager. Utilize drag-and-drop editing to choose the fields and order of display for rapid data entry. Use default answers to save documentation time in routine situations.Centralized Data Collection Settings
Take in-depth control with centralized management of your fields, their value ranges, validation and mapping for import/export data exchange. The Data Manager lets you activate or inactivate values and change the labels for any choice that appears in a drop-down menu.Live Support
Submit a support question 24/7 online with Support Desk. Support Desk provides a platform to quickly and easily ask a question without the need to call the support team. If any questions arise, the user is contacted via phone or email to ensure the process continues. There is also a toll-free support number to get in touch during business hours.More Complete Data with Validation
ImageTrend Elite comes with pre-built validation rules for NEMSIS compliant EMS incidents. Add more validation rules as needed to fit your extended data set or department’s operations needs – all configurable by your system administrator.Library
User-generated content from your peers in other departments can be shared with the Library. Find forms that others have found successful and share the wealth of knowledge in the ImageTrend community.Integrations
Integrate with other data systems, including CAD and staffing/scheduling solutions, to improve data accuracy and save time by avoiding duplicate data entry. ImageTrend has experience integrating major scheduling solutions and major CAD vendors.
LOCATIONS, OCCUPANTS, AND INSPECTIONS MODULE
ImageTrend’s Elite Rescue solution includes powerful inspections and preplan capabilities. Record, update and reference location, occupant and inspection data from virtually anywhere with an internet connection. Additionally, available as an extension of this module, manage a location’s permit requests and documentations with the Permits module. To start and complete offline inspections, add optional offline Elite Inspections Field. An encrypted database on the local device keeps data secure for when a connection is restored and records can be submitted.
Case Study: Using Data for Community Risk Reduction
It’s often thought that all Code 3’s – or lights and siren responses – are always lifethreatening situations, but this is not the case. For Tempe Fire Medical Rescue, reducing community risk is a matter of understanding who is activating 911 and why, and using that data to better serve the 190,000 residents of Tempe, Arizona. To learn how Tempe Fire is using data to support a successful Community Paramedicine (CP) program, download a free copy.
CONTINUUM®
Near real-time data monitoring
Being aware of what your data is telling you can make a substantial difference within your community. With Continuum, you will :
Get information where and how you want it without having to build reports.
Send alerts and notifications to the people who need it most.
Create dashboards and playlists that can be published to internal or publically facing websites.
Example of Continuum dashboard and mobile alerting capabilities.
Watch a video overview of Continuum.
Watch how Monitors and Alerting work in Continuum.
ACCOUNT ADVISOR
ImageTrend offers advisement services to provide clients a single point of contact to review various facets of their application(s) and provide guidance on best practices. Advisors gain a deep understanding of client goals and processes, and work to align those goals with appropriate services and applications. During regular meetings, the Advisor may:
- Discuss, demonstrate and provide guidance on new aspects of the application
- Assist in strategic planning
- Support in the creation of change management processes
- Guide succession planning
- Discuss other items as outlined in the levels below
DATA MART
Data Mart is the solution that provides clients the ability to extend and expand their system and give them more control over their data. The Data Mart makes available a replicated copy of the Elite solution reporting database(s) into the client’s own managed database environment.
ImageTrend Slate™ is a standalone operations management solution with the first-released module for scheduling with certification tracking. Engineered for flexibility, multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department.
It is an ImageTrend-hosted solution that connects with the Aware app for end users to view and manage their own schedules, and can either integrate with ImageTrend Elite or work independently.
Introducting Slate
(1 minute video)
IMAGETREND AWARE™
ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite™ and ImageTrend License Management™ in one integrated solution, even if you work with multiple agencies.
Be in the know. Be Aware.
CREWCARE™
CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.
As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.
A free app to download and use.
Annual CrewCare Reports
The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.
The third volume of the Health of Our Emergency Responders report was released in July 2021. When you request this report, you will also receive a link to the first and second volumes of the report (released in 2019 and 2020) as reference.
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IMAGETREND EDUCATIONAL OFFERINGS
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend Help/University
ImageTrend Help/University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.
Ongoing Education
Including free on-site training sessions, free webinars and our ImageTrend Help / University, which is accessible at all times through the product application. Learn more by clicking above.
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