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ABOUT IMAGETREND
Video message from CEO, Mike McBrady.
How are the patient’s healthcare record, EMS incident and the fire incident connected?
*Our Client Services Team will layout a detailed implementation plan and work with the Navy to ensure timelines and expectations are collaboratively met to achieve the desired timeline.
IMAGETREND ELITE™ RESCUE
A complete EMS, fire & prevention RMS Solution. Secure, web-based access keeps your fire-related records up-to-date in a protected hosting environment. ImageTrend has the available support and training your crews need for maximum efficiency.
Elite shown on multiple devices.
If you’d like to see how a Batallion Chief utilizes ImageTrend Elite to complete NFIRS records.
This video demonstrates key features of Elite.
Elite’s Rescue solution is NFIRS 5.0 Compliant, making Elite truly a single solution platform.
“We are able to include helper text for our engine crews, which results in better inspections and happier customers. A wonderful feature and another reason we love, love, LOVE ImageTrend Software!”
ImageTrend Elite’s NFIRS 5.0 data collection and built-in tools are designed for the reports you need for budgeting, grants, ISO accreditation, training and more.
The Locations / Occupants / Inspections module lets you record data in this cloud-based system. Update and reference records from virtually anywhere with an internet connection or choose optional offline Inspections Field.
Report Writer offers more than 160 pre-created reports and easy to use ad hoc reporting with advanced query capabilities. Enhance awareness with optional Continuum® for information delivered when and where you want it – without building reports.
A wealth of other modules are available for Elite Fire and Elite Rescue, including preplanning, checklists, hydrants, training & activities, maintenance and inventory.
This Investigations module allows your investigators to document all aspects of a fire-related investigation, including such things as witnesses, evidence grids and weather related information.
Manage a location’s permit requests and documentations with this module, available as an extension of the Locations / Occupants / Inspections module.
Elite Field™
Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.
- Allow users to complete the PCR on the multiple mobile devices (Apple, Android or Windows).
- Sync process guarantees the latest configuration changes are brought down to the mobile device; this sync process occurs upon login every time the field device is utilized.
- Repeat Patient lookup can be used with or without an internet connection depending on your desired workflow.
Elite EMS is a full-featured ePCR system built from the ground up, to work on any device.
Elite’s CQI module
Elite comes fully equipped with a Continued Quality Improvement (CQI) module designed to allow you to build limitless review categories for incidents meeting category criteria to flow into and be reviewed by users assigned to their specific review bucket, and so much more.
Watch the video on CQI capabilities.
Incident Status: Ready for Review.
KEY FEATURES IN ELITE
Fluid, Configurable Forms
Not all EMS agencies collect data the same. Create your own forms to optimize your workflow using ImageTrend Elite’s Form Manager. Utilize drag-and-drop editing to choose the fields and order of display for rapid data entry. Use default answers to save documentation time in routine situations.Centralized Data Collection Settings
Take in-depth control with centralized management of your fields, their value ranges, validation and mapping for import/export data exchange. The Data Manager lets you activate or inactivate values and change the labels for any choice that appears in a drop-down menu.Live Support
Submit a support question 24/7 online with Support Desk. Support Desk provides a platform to quickly and easily ask a question without the need to call the support team. If any questions arise, the user is contacted via phone or email to ensure the process continues. There is also a toll-free support number to get in touch during business hours.More Complete Data with Validation
ImageTrend Elite comes with pre-built validation rules for NEMSIS compliant EMS incidents. Add more validation rules as needed to fit your extended data set or department’s operations needs – all configurable by your system administrator.Library
User-generated content from your peers in other departments can be shared with the Library. Find forms that others have found successful and share the wealth of knowledge in the ImageTrend community.Integrations
Integrate with other data systems, including CAD and staffing/scheduling solutions, to improve data accuracy and save time by avoiding duplicate data entry. ImageTrend has experience integrating major scheduling solutions and major CAD vendors.
Elite Field Inspections
The Locations, Occupants and Inspections module of Elite Fire enable comprehensive fire inspections at the state, county, municipal and local levels. With Elite Field Inspections, an inspection or re-inspection can be done without an internet connection and then synced with the system later, making it a truly mobile solution that can go anywhere.
Example view on a tablet.
CAD INTEGRATION
Allow crews more time to focus on the incident at hand and shave time off documention when CAD data is
electronically pre-populated into the run form.
Automate dispatch data into the run form and save time.
Ensure data accuracy, eliminate duplicate work and save valuable time for your providers.
IMAGETREND CONTINUUM®
Get information where and how you want it without having to build reports.
Send alerts and notifications to the people who need it most.
Create dashboards and playlists that can be published to internal or publically-facing websites.
Example of Continuum dashboard and mobile alerting capabilities.
Watch a video overview of Continuum.
Watch how Monitors and Alerting work in Continuum.
See How
Continuum® actively monitors and delivers the information you need to make decisions, impact operations and, ultimately improve patient care. See how near real-time data from your documentation can be used as evidence in determining the optimal protocols or training needs for your department.
See Continuum in Action
Experience how the City of Urbandale, Iowa uses Continuum’s Active Data Monitoring.
The City of Urbandale’s Apparatus 90th Percentile Response Time for Emergent calls.
Click the button below to visit the City of Urbandale’s live Performance Dashboard with visualized data powered by Continuum.
An interactive map showing ‘All Incidents this Quarter’ within the City of Urbandale’s system.
Performance Insights
Easily deliver near-real time provider and organization-level situational awareness.
Explore how your organization is performing across various clinical and operational metrics, identify trends and bring a thorough understanding of performance to all levels within an organization.
Promote continuous quality improvement and operational excellence with provider and organization-level situational awareness through industry trends, clinical and operational metrics, incident specific details and patient interactions.
Access individualized score cards with a variety of pre-determined metrics to compare performance throughout the organization. Similarly, access agency wide metrics by comparing individuals, shifts, units or apparatus, zones and districts, clinical impressions and incident outcomes.
IMAGETREND LICENSE MANAGEMENT™
A Comprehensive Solution
Renew
Allow your professionals to speed up the renewal process, and reduce data error when applying for renewal licenses.
Automate
User friendly workflows allow a professional to automatically move through the licensing process from submission through issuance.
Validate
Accuracy is important when it comes to ensuring your professionals are safely licensed. LMS allows you to affirm your providers are meeting the appropriate regulatory standards.
Report
Data and analytics play a critical role in improving processes and efficiencies. Our powerful reporting tool will help you gain the insights needed to make impactful change.
Issue
Empower your administrators to bulk approve applications in peak renewal period and generate license cards for credentialing.
ImageTrend understands the unique needs of licensing and certification. In fact, we have spent over a decade developing a robust solution to fit those needs. We provide licensing services for 30 statewide and federal systems.
» Modernize your licensing and certification process to minimize administrative burden and maximize applicant output with ImageTrend’s License Management solution.
» Apply automation to your credentialing worfklow for a more efficient system and transform your state or agency’s licensing practice to a full-service, online platform that can be accessed anywhere at any time.
ACCOUNT ADVISOR
ImageTrend offers advisement services to provide clients a single point of contact to review various facets of their application(s) and provide guidance on best practices. Advisors gain a deep understanding of client goals and processes, and work to align those goals with appropriate services and applications. During regular meetings, the Advisor may:
- Discuss, demonstrate and provide guidance on new aspects of the application
- Assist in strategic planning
- Support in the creation of change management processes
- Guide succession planning
- Discuss other items as outlined in the levels below
DATA MART
Data Mart is the solution that provides clients the ability to extend and expand their system and give them more control over their data. The Data Mart makes available a replicated copy of the Elite solution reporting database(s) into the client’s own managed database environment.
IMAGETREND SLATE™
ImageTrend Slate™ is a standalone operations management solution with the first-released module for scheduling with certification tracking. Engineered for flexibility, multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department.
It is an ImageTrend-hosted solution that connects with the Aware app for end users to view and manage their own schedules, and can either integrate with ImageTrend Elite or work independently.
IMAGETREND AWARE™
ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite™ and ImageTrend License Management™ in one integrated solution, even if you work with multiple agencies.
Be in the know. Be Aware.
CREWCARE™
CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.
As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.
A free app to download and use.
Annual CrewCare Reports
The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.
The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.
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IMAGETREND EDUCATIONAL OFFERINGS
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend Help/University
ImageTrend Help/University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.
Ongoing Education
Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application. Learn more by clicking above.
20855 Kensington Blvd, Lakeville, MN 55044 | www.ImageTrend.com
