Important Notice:

You have been redirected to this page as the NEMSIS v2-based system (Service Bridge™ or Rescue Bridge™) or legacy Fire Bridge™ system you were attempting to access has been discontinued as of December 31, 2020 (“EOL Date”) as previously announced beginning in July 2019.

If you have a pressing need for immediate access to an EMS record, request a record below.

If you are an EMS site owner/administrator, here are two options for retrieving the data archives:

  1. Vault™ – includes data migration, storage and access to records through Vault. Includes a data set in Report Writer available within your Elite site to report on your NEMSIS v2 EMS data as well as the option to export PDF files for each record. Your ImageTrend Account Executive or Sales Coordinator can assist you with setting up Vault at a minimal cost.
  1. PDF format – ImageTrend can generate PDFs of your incidents and securely supply those to you. You will want to figure out a way to securely store and catalog/organize the PDFs. There is a minimal service charge for export to PDF format. Please contact your ImageTrend Account Executive or Sales Coordinator to get started.

If you are a fire-only site administrator, please complete the form at the bottom of this page for next steps.

Retrieve Your Data

Let us know more about you to get started.

ImageTrend Vault™ is an archival solution for protecting historical NEMSIS v2 patient care data. Vault is a secure and scalable solution, limiting risk and potential data exposure while providing the ability to access when needed.


NEMSIS v2 report data from XML imports. When importing from an ImageTrend system, custom fields and associated attachments are also stored.


Includes secure online access using two-factor authentication, with full audited access logging with a time/date stamp.


Search for individual records by agency, patient name, incident or response numbers, or date range to view and print as needed.

Vault Literature

ImageTrend Vault provides a modernized approach to security and data management. To read more about Vault and its capabilites, click the button below or the thumbnail to the right to download the Vault literature document.

Vault Video Demonstration

Join ImageTrend Account Executive Mike Gority for a brief (under 7 minutes) demonstration of Vault.

Get More Info on Vault or Exporting to Files

Get More Info on ImageTrend Elite™ for EMS

Get More Info on ImageTrend Elite™ for Fire

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