We would be proud to expand our relationship with Town of Palm Beach

About ImageTrend

REVENUE SERVICES

Our Revenue Services is a complete revenue cycle management solution for your ambulance billing and collection services.

Brenden Espie | Assistant Fire Chief, Surprise Fire-Medical, Arizona

“With an added emphasis on consolidating our operations, partnering with ImageTrend for revenue cycle management was an easy decision. The operational transparency that we’ve gained as a result of the bi-directional integration and online access alone has exceeded our expectations.”

High Visibility and Transparency
View real-time, 24/7 financial status via dynamic dashboards with the ability to run standard reports any time you need
them. This full access to the health of your agency provides you with your financial summary, aging reports, financial
statistics and other details providing you with the data needed to make the best decisions.

Seamless integrations
Integrates with ePCR software to receive data directly from the patient care report. The automated import through Elite includes attachments such as face sheets, ECG and PCS/ABN. Fire departments using Elite can also recover revenue using their integrated NFIRS data to bill in scenarios such as motor vehicles accidents, vehicle fires, hazmat spills, false alarms and more.

Convenient Patient Gateway
With myEMSCare™, patients can log in to an online gateway to make payments and complete surveys.

The Details Matter
The ImageTrend Account Advisor connects with you monthly after implementation and oversees the revenue recovery
process from the time the patient or fire data is imported through payment receipt – and everything in between.

Team of Experience

ImageTrend’s Revenue Services team of professionals is comprised of Certified Ambulance Coders (CAC), Certified Ambulance Compliance Officers (CACO), Certified Documentation Specialists (CADS), Billing Support Specialists and Account Advisors. Account Advisors are a dedicated resource for each client that is intimately familiar with your account and process. Your ImageTrend team is committed to providing legendary service each and every day.

Capabilities
Our Revenue Services team offers billing services for EMS and Fire organizations for your complete revenue cycle
management needs.

IMAGETREND ELITE™ CORE

The essential data collection and reporting tools in a preconfigured package with fast and easy deployment.

Dispatch Info tab shown in Elite Core.

With Elite CORE you can:

  • Document incidents
  • Use your choice of hardware
  • Export to state systems, NEMSIS & NFIRS
  • Generate and create reports on your data
  • Start and continue documentation offline
  • Get data validation in real-time
  • Modify or add forms
  • Look up repeat patients
  • Perform checklists

KEY FEATURES IN ELITE CORE

Start Documenting Fast

Preloaded deploy forms and facility lists let you start documentation as soon as you’ve completed your training rollout.

Powerful

Elite Core includes powerful capabilities you expect from ImageTrend, including Dynamic Power Tools™, Situation Tools™ and Report Writer.

Flexible

With a menu of optional modules and integrations, Elite Core has flexibility to meet the needs of many types of departments.

Easy to Use

Activate your crew with online videos and webinar-based training. An intuitive interface makes getting up and running a breeze.

ImageTrend Elite’s NFIRS 5.0 data collection and built-in tools are designed for the reports you need for budgeting, grants, ISO accreditation, training and more.

Report Writer offers more than 160 pre-created reports and easy to use ad hoc reporting with advanced query capabilities. Enhance awareness with optional Continuum® for information delivered when and where you want it - without building reports.

IMAGETREND EDUCATIONAL OFFERINGS

Annual Connect Users Conference

Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!

ImageTrend Help / University

ImageTrend Help / University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.

Ongoing Education

Including free on-site training sessions, free webinars and our ImageTrend Help / University, which is accessible at all times through the product application. Learn more by clicking above.

ABOUT IMAGETREND

Video message from CEO, Mike McBrady.

How are the patient’s healthcare record, EMS incident and the fire incident connected?

20855 Kensington Blvd, Lakeville, MN 55044 | www.ImageTrend.com