We would be proud to partner with the City of Philadelphia and the Philadelphia Fire Department
About ImageTrend
IMAGETREND ELITE™
We understand your objectives, current challenges and the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability, and Elite is the single solution powerful enough to help you.
This video demonstrates key features, including how Repeat Patient works.
KEY FEATURES IN ELITE
Fluid, Configurable Forms
Not all EMS agencies collect data the same. Create your own forms to optimize your workflow using ImageTrend Elite’s Form Manager. Utilize drag-and-drop editing to choose the fields and order of display for rapid data entry. Use default answers to save documentation time in routine situations.Centralized Data Collection Settings
Take in-depth control with centralized management of your fields, their value ranges, validation and mapping for import/export data exchange. The Data Manager lets you activate or inactivate values and change the labels for any choice that appears in a drop-down menu.Live Support
Submit a support question 24/7 online with Support Desk. Support Desk provides a platform to quickly and easily ask a question without the need to call the support team. If any questions arise, the user is contacted via phone or email to ensure the process continues. There is also a toll-free support number to get in touch during business hours.More Complete Data with Validation
ImageTrend Elite comes with pre-built validation rules for NEMSIS compliant EMS incidents. Add more validation rules as needed to fit your extended data set or department’s operations needs – all configurable by your system administrator.Library
User-generated content from your peers in other departments can be shared with the Library. Find forms that others have found successful and share the wealth of knowledge in the ImageTrend community.Integrations
Integrate with other data systems, including CAD and staffing/scheduling solutions, to improve data accuracy and save time by avoiding duplicate data entry. ImageTrend has experience integrating major scheduling solutions and major CAD vendors.
IMAGETREND ELITE™ FIRE
ImageTrend Elite Fire is a complete RMS data solution for fire departments. It has everything you expect and more to conduct inspections,
document fire incidents and manage fire operations.
Elite shown on multiple devices.
If you’d like to see how a Batallion Chief utilizes ImageTrend Elite to complete NFIRS records.
This video demonstrates key features of Elite.
Elite’s Fire solution is NFIRS 5.0 Compliant, making Elite truly a single solution platform.
“We are able to include helper text for our engine crews, which results in better inspections and happier customers. A wonderful feature and another reason we love, love, LOVE ImageTrend Software!”
Elite Field Fire Inspections
With Elite Field Inspections, a fire inspection or re-inspection can be done without an internet connection and then synced with the system later, making it a truly mobile solution that can go anywhere. Elite Field Inspections requires the Locations, Occupants and Inspections module of Elite Rescue.
Permits
Manage a location’s permit requests and documentations with this module, available as an extension of the Locations / Occupants / Inspections module.
Investigations
This module allows your investigators to document all aspects of a fire-related investigation, including such things as witnesses, evidence grids and weather related information.
Case Study: Using Data for Community Risk Reduction
It’s often thought that all Code 3’s – or lights and siren responses – are always lifethreatening situations, but this is not the case. For Tempe Fire Medical Rescue, reducing community risk is a matter of understanding who is activating 911 and why, and using that data to better serve the 190,000 residents of Tempe, Arizona. To learn how Tempe Fire is using data to support a successful Community Paramedicine (CP) program, download a free copy.
REPORTING TOOLS
Report Writer
Report Writer empowers administrators and data managers to gauge key performance indicators and monitor QA/QI factors. It is unrivaled in the industry, and includes standard and easy-to-use ad hoc reports.
Visual Informatics
An advanced visual analysis and reporting system that facilitates the transformation of data to information to new insights. Delve deeper into your data and discover new correlations or trends.
Continuum®
Being aware of what your data is telling you can make a substantial difference within the community. With Continuum, you get the information where and how you want it without having to build reports.
IMAGETREND CONTINUUM®
Get information where and how you want it without having to build reports.
Send alerts and notifications to the people who need it most.
Create dashboards and playlists that can be published to internal or publically-facing websites.
Example of Continuum dashboard and mobile alerting capabilities.
Watch a video overview of Continuum.
Watch how Monitors and Alerting work in Continuum.
IMAGETREND HEALTH INFORMATION HUB™
Connecting EMS to the Hospital and Community
Health Information Hub (HIH™) facilitates the bidirectional, automatic exchange of data to connect EMS with hospital EMRs, HIEs, outcome data, billing and registry information. Integrated solutions allow providers – from EMS to hospitals to trauma departments – to gain a perspective of the full spectrum of patient care.
HIH delivers transaction efficiency of sending pre-hospital information to the hospital EMR. HIH allows the ultimate goal of improved patient outcomes to be realized through continuous quality improvement. The information exchange between hospitals and EMS agencies includes discharge outcomes, demographic information and more, leading to high quality reporting.
DIRECT MESSAGING
Direct Messaging allows for receipt of ePCR reports by hospitals via Direct Messaging. Direct Messaging will have Patient demographics in the header and include an embedded PDF version of the pre-hospital care report in the content delivered to the hospital.
ACCOUNT ADVISOR
ImageTrend offers advisement services to provide clients a single point of contact to review various facets of their application(s) and provide guidance on best practices. Advisors gain a deep understanding of client goals and processes, and work to align those goals with appropriate services and applications. During regular meetings, the Advisor may:
- Discuss, demonstrate and provide guidance on new aspects of the application
- Assist in strategic planning
- Support in the creation of change management processes
- Guide succession planning
- Discuss other items as outlined in the levels below
DATA MART
Data Mart is the solution that provides clients the ability to extend and expand their system and give them more control over their data. The Data Mart makes available a replicated copy of the Elite solution reporting database(s) into the client’s own managed database environment.
IMAGETREND SLATE™
ImageTrend Slate™ is a standalone operations management solution with the first-released module for scheduling with certification tracking. Engineered for flexibility, multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department.
It is an ImageTrend-hosted solution that connects with the Aware app for end users to view and manage their own schedules, and can either integrate with ImageTrend Elite or work independently.
CREWCARE™
CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.
As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.
A free app to download and use.
Annual CrewCare Reports
The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.
The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.
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IMAGETREND AWARE™
ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite™ and ImageTrend License Management™ in one integrated solution, even if you work with multiple agencies.
Be in the know. Be Aware.
IMAGETREND COLLABORATE™
ImageTrend Collaborate™ is a research and analysis program developed by ImageTrend that is dedicated to the enhancement of healthcare and public safety industries. Collaborate provides insights and a higher-level awareness through industry-leading research. Collaborate utilizes a vast set of de-identified data sources including clinical, operational, licensing/credentialing, system of care registries and patient outcomes.
IMAGETREND COLLABORATE REPORT VOLUME 1
The Collaborate Report is a three year (2018 – 2020) retrospective analyses that encompasses over 17 million prehospital Emergency Medical Services (EMS) incidents across the nation. This report spans various themes including COVID-19, traffic-related, behavioral health, alcohol and suspected drug use, pediatric patients and more.
IMAGETREND EDUCATIONAL OFFERINGS
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend University
ImageTrend University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.
Ongoing Education
Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application. Learn more by clicking above.
ABOUT IMAGETREND
Video message from CEO, Mike McBrady.
How are the patient’s healthcare record, EMS incident and the fire incident connected?
“Albuquerque Fire Rescue is a very satisfied user of ImageTrend Elite. It continues to serve our department needs well and we would recommend this company for any fire department. We would choose to do business with ImageTrend again.”
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