Helping You Lead in Your Community

About ImageTrendPDF

ABOUT IMAGETREND

Video message from CEO, Mike McBrady.

How are the patient’s healthcare record, EMS incident and the fire incident connected?

IMAGETREND CONTINUUM®

Get information where and how you want it without having to build reports.

Send alerts and notifications to the people who need it most.

Create dashboards and playlists that can be published to internal or publically-facing websites.

Example of Continuum dashboard and mobile alerting capabilities.

Watch a video overview of Continuum.

Watch how Monitors and Alerting work in Continuum.

See How

Continuum actively monitors and delivers the information you need to make decisions, impact operations and, ultimately improve patient care. See how near real-time data from your documentation can be used as evidence in determining the optimal protocols or training needs for your department.

CREWCARE™

CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.

As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.

A free app to download and use.

Annual CrewCare Reports

The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.

The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.

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IMAGETREND EDUCATIONAL OFFERINGS

Annual Connect Users Conference

Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!

ImageTrend Help/University

ImageTrend Help/University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.

Ongoing Education

Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application. Learn more by clicking above.

IMAGETREND COLLABORATE™

ImageTrend Collaborate™ is a research and analysis program developed by ImageTrend that is dedicated to the enhancement of healthcare and public safety industries. Collaborate provides insights and a higher-level awareness through industry-leading research. Collaborate utilizes a vast set of de-identified data sources including clinical, operational, licensing/credentialing, system of care registries and patient outcomes.

ANNUAL IMAGETREND COLLABORATE REPORT VOLUME 2

The purpose of this report is to contribute knowledge and insights to not only local, state, and federal agencies but the healthcare industry as a whole. This Collaborate Report is three years (2019 – 2021) of retrospective analyses that encompasses almost 24 million prehospital Emergency Medical Services (EMS) incidents across the nation. This report spans various themes including Influenza and COVID-19, traffic-related incidents, behavioral health, alcohol and suspected substance use, fall injuries and more.

IMAGETREND ELITE™

The configurable, easy-to-use, efficienct power of Elite is accessible to your organization. Among other solutions and we want to ensure you are making the most of it.

This video demonstrates key features, including how Repeat Patient works.

KEY FEATURES IN ELITE

Easy Data Entry

Fluid, Configurable Forms

Centralized Data Collection

Configurable Barcode Parser

The Library

CAD Integration

Historical EKG Images

Patient Outcomes

Elite EMS is a full-featured ePCR system built from the ground up, to work on any device.

Elite Field™

Elite Field is just that - Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew's workflow. When internet is spotty or unavailable, Elite Field won't slow you down. Records can be synched once internet connection is restored.

  • Allow users to complete the PCR on the multiple mobile devices (Apple, Android or Windows).
  • Sync process guarantees the latest configuration changes are brought down to the mobile device; this sync process occurs upon login every time the field device is utilized.
  • Repeat Patient lookup can be used with or without an internet connection depending on your desired workflow.

Elite's CQI module

Elite comes fully equipped with a Continued Quality Improvement (CQI) module designed to allow you to build limitless review categories for incidents meeting category criteria to flow into and be reviewed by users assigned to their specific review bucket, and so much more.

IMAGETREND ELITE COMMUNITY HEALTH™

Elite Community Health supports community health initiatives to provide a patient-centric solution designed for the needs of your community.

The flexibility allows for a wide variety of programs such as high utilizers, post-discharge follow-up, substance abuse, veterans, CHF, diabetes and more.

Reporting and Analysis

Impact Score

Enrollment

Case Management

IMAGETREND ELITE CRITICAL CARE™

Combines ePCR and critical care capabilities into one application.
KEEP IT SIMPLE

Designed for ease of use, speed and accuracy.

CRITICAL CARE SPECIFIC

Collect the data you need most, when you need it.

SPECIALIZED TRANSPORT FIELDS

Create dashboards and playlists that can be published to internal or publically facing websites.

BE EFFICIENT

Import data collected on your monitor quickly and easily.

QUICK SELECT OPTIONS

Dynamic Power Tools™, such as the fishbone diagram, and other data entry shortcuts speed up documentation and help minimize errors.

PRE-POPULATE DATA

Pre-populate run reports with CAD data.

REVENUE SERVICES

Our Revenue Services is a complete revenue cycle management solution for your billing and collection services.

Brenden Espie | Assistant Fire Chief, Surprise Fire-Medical, Arizona

“With an added emphasis on consolidating our operations, partnering with ImageTrend for revenue cycle management was an easy decision. The operational transparency that we’ve gained as a result of the bi-directional integration and online access alone has exceeded our expectations.”

High Visibility and Transparency
View real-time, 24/7 financial status via dynamic dashboards with the ability to run standard reports any time you need
them. This full access to the health of your agency provides you with your financial summary, aging reports, financial
statistics and other details providing you with the data needed to make the best decisions.

Seamless integrations
Integrates with ePCR software to receive data directly from the patient care report. The automated import through Elite includes attachments such as face sheets, ECG and PCS/ABN. Fire departments using Elite can also recover revenue using their integrated NFIRS data to bill in scenarios such as motor vehicles accidents, vehicle fires, hazmat spills, false alarms and more.

Convenient Patient Gateway
With myEMSCare™, patients can log in to an online gateway to make payments and complete surveys.

The Details Matter
The ImageTrend Account Advisor connects with you monthly after implementation and
oversees the revenue recovery
process from the time the patient or fire data is imported through payment receipt – and everything in between.

Team of Experience

ImageTrend’s Revenue Services team of professionals is comprised of Certified Ambulance Coders (CAC), Certified Ambulance Compliance Officers (CACO), Certified Documentation Specialists (CADS), Billing Support Specialists and Account Advisors. Account Advisors are a dedicated resource for each client that is intimately familiar with your account and process. Your ImageTrend team is committed to providing legendary service each and every day.

Capabilities
Our Revenue Services Team offers billing services for EMS and Fire organizations for
your complete revenue cycle
management needs.

20855 Kensington Blvd, Lakeville, MN 55044 | www.ImageTrend.com