Our Revenue Services is a complete revenue cycle management solution for your ambulance billing and collection services.
Brenden Espie | Assistant Fire Chief, Surprise Fire-Medical, Arizona
“With an added emphasis on consolidating our operations, partnering with ImageTrend for revenue cycle management was an easy decision. The operational transparency that we’ve gained as a result of the bi-directional integration and online access alone has exceeded our expectations.”
High Visibility and Transparency
View real-time, 24/7 financial status via dynamic dashboards with the ability to run standard reports any time you need
them. This full access to the health of your agency provides you with your financial summary, aging reports, financial
statistics and other details providing you with the data needed to make the best decisions.
Integrates with ePCR software to receive data directly from the patient care report. The automated import through Elite includes attachments such as face sheets, ECG and PCS/ABN. Fire departments using Elite can also recover revenue using their integrated NFIRS data to bill in scenarios such as motor vehicles accidents, vehicle fires, hazmat spills, false alarms and more.
Convenient Patient Gateway
With MyEMSCare™, patients can log in to an online gateway to make payments and complete surveys.
The Details Matter
The ImageTrend Account Advisor connects with you monthly after implementation and oversees the revenue recovery
process from the time the patient or fire data is imported through payment receipt – and everything in between.
Team of Experience
Our Revenue Services team offers billing services for EMS and Fire organizations for your complete revenue cycle
IMAGETREND ELITE™ CORE
The essential data collection and reporting tools in a preconfigured package with fast and easy deployment.
Dispatch Info tab shown in Elite Core.
With Elite CORE you can:
- Document incidents
- Use your choice of hardware
- Export to state systems, NEMSIS & NFIRS
- Generate and create reports on your data
- Start and continue documentation offline
- Get data validation in real-time
- Modify or add forms
- Look up repeat patients
- Perform checklists
KEY FEATURES IN ELITE CORE
Start Documenting Fast
Preloaded deploy forms and facility lists let you start documentation as soon as you’ve completed your training rollout.
Elite Core includes powerful capabilities you expect from ImageTrend, including Dynamic Power Tools™, Situation Tools™ and Report Writer.
With a menu of optional modules and integrations, Elite Core has flexibility to meet the needs of many types of departments.
Easy to Use
Activate your crew with online videos and webinar-based training. An intuitive interface makes getting up and running a breeze.
ImageTrend Elite’s NFIRS 5.0 data collection and built-in tools are designed for the reports you need for budgeting, grants, ISO accreditation, training and more.
Report Writer offers more than 160 pre-created reports and easy to use ad hoc reporting with advanced query capabilities. Enhance awareness with optional Continuum® for information delivered when and where you want it - without building reports.
Allow crews more time to focus on the incident at hand and shave time off documention when CAD data is
electronically pre-populated into the run form.
Automate dispatch data into the run form and save time.
Ensure data accuracy, eliminate duplicate work and save valuable time for your providers.
Personalize data fields to your organizational needs.
CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.
As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.
A free app to download and use.
Annual CrewCare Reports
The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.
The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.
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IMAGETREND EDUCATIONAL OFFERINGS
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend Help/University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.
Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application. Learn more by clicking above.
How are the patient’s healthcare record, EMS incident and the fire incident connected?