Connected Solutions.
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IMAGETREND ELITE™
We understand your objectives, current challenges and the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability, and Elite is the single solution powerful enough to help you.
ImageTrend Elite Field™
Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.
Elite is a full-featured solution built from the ground up, to work on any device.
Elite’s CQI module
Elite comes fully equipped with a Continued Quality Improvement (CQI) module designed to allow you to build limitless review categories for incidents meeting category criteria to flow into and be reviewed by users assigned to their specific review bucket, and so much more.
KEY FEATURES IN ELITE for EMS
Fluid, Configurable Forms
Not all EMS agencies collect data the same. Create your own forms to optimize your workflow using ImageTrend Elite’s Form Manager. Utilize drag-and-drop editing to choose the fields and order of display for rapid data entry. Use default answers to save documentation time in routine situations.Centralized Data Collection Settings
Take in-depth control with centralized management of your fields, their value ranges, validation and mapping for import/export data exchange. The Data Manager lets you activate or inactivate values and change the labels for any choice that appears in a drop-down menu.Live Support
Submit a support question 24/7 online with Support Desk. Support Desk provides a platform to quickly and easily ask a question without the need to call the support team. If any questions arise, the user is contacted via phone or email to ensure the process continues. There is also a toll-free support number to get in touch during business hours.More Complete Data with Validation
ImageTrend Elite comes with pre-built validation rules for NEMSIS compliant EMS incidents. Add more validation rules as needed to fit your extended data set or department’s operations needs – all configurable by your system administrator.Library
User-generated content from your peers in other departments can be shared with the Library. Find forms that others have found successful and share the wealth of knowledge in the ImageTrend community.Integrations
Integrate with other data systems, including CAD and staffing/scheduling solutions, to improve data accuracy and save time by avoiding duplicate data entry. ImageTrend has experience integrating major scheduling solutions and major CAD vendors.
KEY FEATURES IN ELITE for FIRE
ImageTrend Elite’s NFIRS 5.0 data collection and built-in tools are designed for the reports you need for budgeting, grants, ISO accreditation, training and more.
INCLUDED
The Locations / Occupants / Inspections module lets you record data in this cloud-based system. Update and reference records from virtually anywhere with an internet connection or choose optional offline Inspections Field.
INCLUDED
Report Writer offers more than 160 pre-created reports and easy to use ad hoc reporting with advanced query capabilities. Enhance awareness with optional Continuum® for information delivered when and where you want it – without building reports.
INCLUDED
A wealth of other modules are available for Elite Fire and Elite Rescue, including preplanning, checklists, hydrants, training & activities, maintenance and inventory.
INCLUDED
The Investigations module allows your investigators to document all aspects of a fire-related investigation, including such things as witnesses, evidence grids and weather related information.
OPTIONAL
Manage a location’s permit requests and documentations with this module, available as an extension of the Locations / Occupants / Inspections module.
OPTIONAL
Health Information Hub™ (HIH) provides bidirectional, automatic exchange of data – connecting EMS with hospital EMRs, HIEs, outcome data, billing and registry information.
OPTIONAL
Elite Field Inspections
The Inspections dashboard gives quick access to assigned records or new inspections.
Touch-friendly input and signature capture on an inspections form.
Key Features for Fire
- Works on Apple, Android and Windows devices
- Permissions-based access for security and data integrity
- Available API to send locations, occupants, inspections and preplan data to third parties
- Links to history of fire calls in Elite Fire or Elite Rescue for the same address
- Switches among related locations, occupants and inspections without exiting the inspection
- Preplan information including hazmat on site, sprinklers, overview and building info can be added for reference
- Inspections can be scheduled or ad hoc
- Violations code lookup by text, description, code number or category
- Automated violation flags based on triggers
- Configurable inspection letters can be emailed or printed
- Track staff hours or start/stop dates and times
- Photos captured can be saved directly into the inspection record – preventing any image being saved locally on the device or in any related cloud.
- Connects to optional Permits module via Occupants
- Forms and letters can be downloaded from The Library, a community-based approach to sharing best practices and tools within Elite
Elite Fire Investigations
The Fire Investigations module enables investigators to document the fire scene and generate electronic reports anytime and anywhere using an internet connection. It was architected as a statewide system that supports multiple concurrent users with tiered permission groups.
The Incident form of fire investigations has touch-friendly controls.
CAD INTEGRATION
Allow crews more time to focus on the incident at hand and shave time off documention when CAD data is
electronically pre-populated into the run form.
Automate dispatch data into the run form and save time.
Ensure data accuracy, eliminate duplicate work and save valuable time for your providers.
Case Study: Using Data for Community Risk Reduction
It’s often thought that all Code 3’s – or lights and siren responses – are always lifethreatening situations, but this is not the case. For Tempe Fire Medical Rescue, reducing community risk is a matter of understanding who is activating 911 and why, and using that data to better serve the 190,000 residents of Tempe, Arizona. To learn how Tempe Fire is using data to support a successful Community Paramedicine (CP) program, download a free copy.
REPORTING TOOLS
Report Writer
Empowers administrators and data managers to gauge key performance indicators and monitor QA/QI factors. Report Writer is unrivaled in the industry, and includes standard and easy-to-use ad hoc reports.
Mapping and Reporting System (MARS)
Expand data reporting and understanding to include mapping techniques using MARS™. MARS delivers the ability to augment your reporting experience to view geospatial information to see trends, outliers and insightful geographical patterns related to where your operations perform services.
Take your analysis further by using MARS to determine care levels, care proximity and the types of care being provided in selected areas.
IMAGETREND CONTINUUM®
Example of Continuum dashboard and mobile alerting capabilities.
Get information where and how you want it without having to build reports.
Send alerts and notifications to the people who need it most.
Create dashboards and playlists that can be published to internal or publically-facing websites.
Watch a video overview of Continuum.
Watch how Monitors and Alerting work in Continuum.
See How
Continuum actively monitors and delivers the information you need to make decisions, impact operations and, ultimately improve patient care. See how near real-time data from your documentation can be used as evidence in determining the optimal protocols or training needs for your department.
FIRE CONTENT PACKAGE
Delivering key information to understanding the performance of fire organizations relative to their Standards of Cover and Service Response goals.
Whether your department is actively seeking accreditation, maintaining status or even if you are not pursuing accreditation, having performance metrics available on-the-fly is a huge time-saver and powerful asset for effective fire safety.
CREWCARE™
CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.
As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.
A free app to download and use.
Annual CrewCare Reports
The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.
The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.
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IMAGETREND AWARE™
Be in the know. Be Aware.
ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as Elite and License Management in one integrated solution, even if you work with multiple agencies.
IMAGETREND EDUCATIONAL OFFERINGS
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend Help/University
ImageTrend University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents.
Ongoing Education
Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application.
ABOUT IMAGETREND
How are the patient’s healthcare record, EMS incident and the fire incident connected?
20855 Kensington Blvd.
Lakeville, MN 55044
1-888-469-7789
