The State of South Carolina is Proud to Partner with ImageTrend for EMS, Licensing and Transformational Research.

“After an extremely competitive procurement process that lasted nearly 18 months, we are pleased to welcome ImageTrend aboard as the new EMS License Management and Data Repository system for the state of South Carolina. ImageTrend comes to the Palmetto State as a well-known and capable EMS vendor in 39 other states and we look forward to working with them as our new data repository and EMS research partners.”

Victor Grimes

EMS Data Division Manager, The State of South Carolina

Solution Resources

ImageTrend Elite™

Your industry-leading ePCR, all within a flexible and configurable platform.

View this short video on Elite’s new features.

View this short video on Elite’s favorite features.

Elite Field

Elite Field will take your documentation beyond your wifi signal. Completed reports can be submitted to Elite’s cloud-based system once connection is restored, while remaining ecrypted and secure.

License Management Solution™

»  Interoperability with real time data exchange between Elite ePCR and LMS that channels single sign on functionality and shared personnel, service and vehicle licensing information,

»  Detailed regulation through the ability to validate that all rostered personnel, services and vehicles have up to date credentials and are safely administer care to the public,

»  Ease of use through an intuitive user interface that allows for administrators to manage, track and report on both the
ePCR and the license management systems with the same reporting tool.

Health Information Hub™ (HIH)

Bi-directional healthcare data with hospitals for outcome data in the ePCR, HIEs for patient lookup and other endpoints for patient-centric care.

Published in JEMS Magazine

In the above case study, see how a clinic in Virginia used ImageTrend technology to get patients’ prehospital records into their Epic EMR electronically.

About our Clinical and Research Services Team

Combining research and industry knowledge, this team examines trends, benchmarking
and correlated data to help improve organizational goals.

Morgan K. Anderson, Epidemiologist
JEMS EMS10 Innovator (2018)

Morgan joined the ImageTrend team in January 2017. She graduated from the Medical College of Wisconsin in 2011 with a Master’s degree in Public Health with an emphasis in epidemiology. Prior to coming to ImageTrend, Morgan spent 5 years with the Army Public Health Center as an Injury Prevention Epidemiologist. In addition to working with clients, she plays a key role in refining ImageTrend’s Active Data Monitoring™, further expanding the monitors and topical content available for Continuum®, and publishing findings for scientific advancement. Her most recent work includes developing the content and managing the data collected for CrewCare, a mental health awareness mobile app for first responders. Morgan has research published in American Journal of Preventative Medicine, The American Journal of Sports Medicine, Public Health, Military Medicine, and others.

Douglas G. Butler Jr, Director of Clinical Services

Douglas Butler Jr. began his EMS career in 2003 and has worked throughout the State of California. He has filled many roles including EMT, Paramedic, FTO/Paramedic Preceptor, EMD/EFD Certified 9-1-1 Dispatcher, EMS Educator, Regional Faculty (AHA) and Clinical Manager.

As a Clinical Manager for AMR, Doug discovered his passion for data and quality improvement which led to his position as Data Systems Manager for Coastal Valleys EMS Agency, a multi-county EMS regulatory entity. He is currently a Clinical Specialist for ImageTrend.

Doug has implemented multiple ImageTrend platforms for CVEMSA and served as data consultant for REACH Air Medical’s ImageTrend system. Doug is a second generation paramedic and when not working is often camping with his dog Medic.

His most recent work includes new topical content for Continuum with a particular focus on clinical, operational and performance measures.

Our Clinical & Research Services at Work


Our Clinical & Research Services team turns data into actionable insight through data analysis, research projects, poster submissions, presentations, and other publications to represent the value of your data.

An example of this was a collaborative project with the State of Wyoming, ImageTrend’s Clinical & Research Services Team analyzed EMS data specific to pain management usage and treatment effectiveness in the prehospital setting.

Wyoming was able to present these findings, not only at their state conference, but also at nationally recognized conferences. They shared these findings in an effort to promote better care and find opportunities for improvement at the operational level.

Additional Resources

Annual Connect Users Conference

Our annual ImageTrend Connect Conference, held in July at the St. Paul River Centre, brings together clients from across the country to network, share knowledge, socialize and learn!

ImageTrend University

ImageTrend University provides a library of resources, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.

Education & Training

Including free on-site training sessions, free webinars and our ImageTrend University which is accessible at all times through the product application. Learn more by clicking above.


A mobile app designed for first responders.


A free app to download and use.

Watch the video.

2019-2020 Report

Health of Our Emergency Responders: A CrewCare Report Volume 2

The report is comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of this report is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.

The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.

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Important Contacts

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About ImageTrend

Video message from CEO, Mike McBrady.

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