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Connected solutionsAbout ImageTrend

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IMAGETREND ELITE™

We understand your objectives, current challenges and the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability, and Elite is the single solution powerful enough to help you.

ImageTrend Elite Field™

Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.

Elite is a full-featured solution built from the ground up, to work on any device.

Elite’s CQI module

Elite comes fully equipped with a Continued Quality Improvement (CQI) module designed to allow you to build limitless review categories for incidents meeting category criteria to flow into and be reviewed by users assigned to their specific review bucket, and so much more.

Validation

Supplemental Questions

Configurable Workflow/Settings

Continuous Quality Improvement (CQI)

CAD

Transfers

Reporting

Billing Export

KEY FEATURES IN ELITE for EMS

Fluid, Configurable Forms
Not all EMS agencies collect data the same. Create your own forms to optimize your workflow using ImageTrend Elite’s Form Manager. Utilize drag-and-drop editing to choose the fields and order of display for rapid data entry. Use default answers to save documentation time in routine situations.
Centralized Data Collection Settings
audience-1677028_1920Take in-depth control with centralized management of your fields, their value ranges, validation and mapping for import/export data exchange. The Data Manager lets you activate or inactivate values and change the labels for any choice that appears in a drop-down menu.
Live Support
audience-1677028_1920Submit a support question 24/7 online with Support Desk. Support Desk provides a platform to quickly and easily ask a question without the need to call the support team. If any questions arise, the user is contacted via phone or email to ensure the process continues. There is also a toll-free support number to get in touch during business hours.
More Complete Data with Validation

audience-1677028_1920ImageTrend Elite comes with pre-built validation rules for compliant EMS incidents. Add more validation rules as needed to fit your extended data set or department’s operations needs – all configurable by your system administrator.

Library
audience-1677028_1920User-generated content from your peers in other departments can be shared with the Library. Find forms that others have found successful and share the wealth of knowledge in the ImageTrend community.
Integrations

audience-1677028_1920Integrate with other data systems, including CAD and staffing/scheduling solutions, to improve data accuracy and save time by avoiding duplicate data entry. ImageTrend has experience integrating major scheduling solutions and major CAD vendors.

CAD INTEGRATION

Allow crews more time to focus on the incident at hand and shave time off documention when CAD data is
electronically pre-populated into the run form.
 

Automate dispatch data into the run form and save time.

Ensure data accuracy, eliminate duplicate work and save valuable time for your providers.

Personalize data fields to your organizational needs.

IMAGETREND CONTINUUM®

Example of Continuum dashboard and mobile alerting capabilities.

Get information where and how you want it without having to build reports.

Send alerts and notifications to the people who need it most.

Create dashboards and playlists that can be published to internal or publically-facing websites.

Watch a video overview of Continuum.

Watch how Monitors and Alerting work in Continuum.

See How

Continuum actively monitors and delivers the information you need to make decisions, impact operations and, ultimately improve patient care. See how near real-time data from your documentation can be used as evidence in determining the optimal protocols or training needs for your department.

HEALTH INFORMATION HUB™

Health Information Hub™ facilitates the bidirectional, automatic exchange of data to connect EMS with hospital EMRs, HIEs, outcome data, billing and registry information. Integrated solutions allow providers – from EMS to hospitals to trauma departments – to gain a perspective of the full spectrum of patient care.

Flexible Exhange Methods

ImageTrend solutions include collaborating with leaders in interoperability to provide various exchange methods that may be required. Exchange methods include query lookup and automatic data exchange through Direct Messaging, web services, VPN, MLLP and more to send and recieve patient health information over a trusted healthcare network.

The Advantage of Truly Connected Healthcare

Improve pre-hospital knowledge

Appropriately staff FTEs
Easily report and analyze all data
Nearly eliminate paper & ink costs
Send ePCRs to the ED before patient arrival
Submit complete records for billing
Improve patient care in the community
Recieve patient outcome data

IMAGETREND BILLING BRIDGE®

A billing solution designed for EMS agencies and fire departments. ImageTrend Billing Bridge connects with electronic patient care reports and begins the billing process as data is collected, ensuring faster billing cycles with more timely payments.

DYNAMIC
Billing Bridge offers invoicing, account advisement and reconciliation with advanced reporting capabilities in a single enterprise solution. The open, scalable architecture and modular functionality allows the system to grow as needs, budgets and hardware capabilities allow.

EFFICIENT
Billing Bridge provides efficiency, flexibility and consistent accuracy throughout the billing lifecycle with a bi-directional data exchange and automated attachment imports through Elite.

AUTOMATED & CONFIGURABLE
System administrators have the ability to manage processes and promote self-sufficiency for their team. Key features are centrally administered by authorized personnel to offer consistent, easy-to-use workflows that allow for intelligent and automated processing.

CREWCARE™

CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.

As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.

A free app to download and use.

Annual CrewCare Reports

The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.

The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.

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IMAGETREND AWARE™

Be in the know. Be Aware.

ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as Elite and License Management in one integrated solution, even if you work with multiple agencies.

IMAGETREND EDUCATIONAL OFFERINGS

Annual Connect Users Conference

Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!

ImageTrend Help/University

ImageTrend University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents. 

Ongoing Education

Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application. 

ABOUT IMAGETREND

How are the patient’s healthcare record, EMS incident and the fire incident connected?

20855 Kensington Blvd.
Lakeville, MN 55044

1-888-469-7789