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How are the patient’s healthcare record, EMS incident and the fire incident connected?
IMAGETREND ELITE™ RESCUE
We understand the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability, and Elite is the single solution powerful enough to help you with your ePCR and RMS solution.
ImageTrend Elite Field™
Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.
Elite is a full-featured solution built from the ground up, to work on any device.
Elite’s CQI module
Elite comes fully equipped with a Continued Quality Improvement (CQI) module designed to allow you to build limitless review categories for incidents meeting category criteria to flow into and be reviewed by users assigned to their specific review bucket, and so much more.
Allow crews more time to focus on the incident at hand and shave time off documention when CAD data is
electronically pre-populated into the run form.
Automate dispatch data into the run form and save time.
Ensure data accuracy, eliminate duplicate work and save valuable time for your providers.
Personalize data fields to your organizational needs.
Empowers administrators and data managers to gauge key performance indicators and monitor QA/QI factors. Report Writer is unrivaled in the industry, and includes standard and easy-to-use ad hoc reports.
An advanced visual analysis and reporting system that facilitates the transformation of data to information to new insights. Delve deeper into your data and discover new correlations or trends.
Transform raw data into actionable insights. Continuum actively analyzes data within ImageTrend systems to deliver notifications and
easy-to-view information without building a single report.
Continuum is our Active Data Monitoring™ solution. It actively monitors and delivers the information you need to make decisions, impact operations and, ultimately improve patient care. Near real-time data from your documentation can be used as evidence in determining the optimal protocols or training needs for your department.
Example of Continuum dashboard and mobile alerting capabilities.
Get information where and how you want it without having to build reports.
Send alerts and notifications to the people who need it most.
Create dashboards and playlists that can be published to internal or publically-facing websites.
Watch a video overview of Continuum.
Watch how Monitors and Alerting work in Continuum.
IMAGETREND ELITE COMMUNITY HEALTH™
Elite Community Health supports community health initiatives to provide a patient-centric solution designed for the needs of your community.
The flexibility allows for a wide variety of programs such as high utilizers, post-discharge follow-up, substance abuse, veterans, CHF, diabetes and more.
Reporting and Analysis
Consult with a Healthcare Clinician – Right from Elite
Telehealth Integrated in Elite™
ImageTrend Telehealth is fully integrated into ImageTrend Elite and is ET3-ready, so there is no disruption to your workflow. Take advantage of Elite’s Preset Values and Visibility Rules to automatically display a button to start a Telehealth call. It’s as simple as a tap within the ePCR for a straightforward and secure experience.
- No workflow disruption
- Share data directly from ePCR
- Review incidents in CQI
When starting a Telehealth call, the on-scene medical crew can choose online teams for the first available clinician or selectively connect to the online clinician of their choice.
Your agency can configure the list of teams and clinicians for different specialties or areas of responsibility.
Consulting teams are able to answer calls and manage their users and teams from an easy-to-use online portal.
IMAGETREND DATA MART™
Data Mart is the solution that provides clients the ability to extend and expand their system and give them more control over their data. The Data Mart makes available a replicated copy of the Elite solution reporting database(s) into the client’s own managed database environment.
ImageTrend offers advisement services to provide clients a single point of contact to review various facets of their application(s) and provide guidance on best practices. Advisors gain a deep understanding of client goals and processes, and work to align those goals with appropriate services and applications. During regular meetings, the Advisor may:
- Discuss, demonstrate and provide guidance on new aspects of the application
- Assist in strategic planning
- Support in the creation of change management processes
- Guide succession planning
- Discuss other items as outlined in the levels below
IMAGETREND HEALTH INFORMATION HUB™
Connecting EMS to the Hospital and Community
Health Information Hub (HIH™) facilitates the bidirectional, automatic exchange of data to connect EMS with hospital EMRs, HIEs, outcome data, billing and registry information. Integrated solutions allow providers – from EMS to hospitals to trauma departments – to gain a perspective of the full spectrum of patient care.
HIH delivers transaction efficiency of sending pre-hospital information to the hospital EMR. HIH allows the ultimate goal of improved patient outcomes to be realized through continuous quality improvement. The information exchange between hospitals and EMS agencies includes discharge outcomes, demographic information and more, leading to high quality reporting.
IMAGETREND HOSPITAL HUB™
Connecting EMS and the Emergency Department
Streamline communication between medical personnel working in ambulances and hospitals. Hospitals prepare for incoming patients, while EMS services receive outcome data.
Gain Knowledge with Outcome Data
Understand how pre-hospital care impacts a patient’s outcome. Provide hospitals with ePCRs during transport and receive outcome data to use for trending, benchmarking and reporting.
» Information recorded in the field automatically communicates to Hospital Hub
» Hospital Hub displays incoming patient information
» Includes condition, assessments, history, procedures and medications
» Quick view available in emergency rooms
» Increase the amount of time medical staff will have to respond and provide optimal care
IMAGETREND LICENSE MANAGEMENT™
The comprehensive solution.
Allow your professionals to speed up the renewal process, and reduce data error when applying for renewal licenses.
User friendly workflows allow a professional to automatically move through the licensing process from submission through issuance.
Accuracy is important when it comes to ensuring your professionals are safely licensed. LMS allows you to affirm your providers are meeting the appropriate regulatory standards.
Data and analytics play a critical role in improving processes and efficiencies. Our powerful reporting tool will help you gain the insights needed to make impactful change.
Empower your administrators to bulk approve applications in peak renewal period and generate license cards for credentialing.
ImageTrend understands the unique needs of licensing and certification. In fact, we have spent over a decade developing a robust solution to fit those needs. We provide licensing services for 30 statewide and federal systems.
» Modernize your licensing and certification process to minimize administrative burden and maximize applicant output with ImageTrend’s License Management solution.
» Apply automation to your credentialing worfklow for a more efficient system and transform your state or agency’s licensing practice to a full-service, online platform that can be accessed anywhere at any time.
ImageTrend Revenue Services is a complete revenue cycle management solution for your billing and collection services.
High Visibility and Transparency
View real-time, 24/7 financial status via dynamic dashboards with the ability to run standard reports at any point.
Integrates with ePCR software to receive data directly from the patient care report.
Convenient Patient Gateway
With myEMSCare™, patients can log in to an online gateway to make payments and complete surveys.
The Details Matter
Work with a dedicated account manager –
even after implementation.
Team of Experience
ImageTrend’s Revenue Services team of professionals is comprised of 100% Certified Ambulance Coders (CAC).
Billing services for both EMS and fire organizations are available.
“With an added emphasis on consolidating our operations, partnering with ImageTrend for revenue cycle management was an easy decision. The operational transparency that we’ve gained as a result of the bi-directional integration and online access alone has exceeded our expectations.”
ImageTrend Slate™ is a standalone operations management solution with the first-released module for scheduling with certification tracking. Engineered for flexibility, multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department.
It is an ImageTrend-hosted solution that connects with the Aware app for end users to view and manage their own schedules, and can either integrate with ImageTrend Elite or work independently.
ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite™ and ImageTrend License Management™ in one integrated solution, even if you work with multiple agencies.
Be in the know. Be Aware.
CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.
As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.
A free app to download and use.
Watch the video.
Annual CrewCare Reports
The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.
The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.
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IMAGEGREND EDUCATIONAL OFFERINGS
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend Help/University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents.
Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application.
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