IMAGETREND ELITE™ EMS
We understand your objectives, current challenges and the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability, and Elite is the single solution powerful enough to help you – regardless of whether you are EMS only, fire only or provide both services.
Elite Field™
Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.

Elite is a full-featured solution built from the ground up, to work on any device.
Elite’s CQI module
Elite comes fully equipped with a Continued Quality Improvement (CQI) module designed to allow you to build limitless review categories for incidents meeting category criteria to flow into and be reviewed by users assigned to their specific review bucket, and so much more.
IMAGETREND ELITE™ FIRE
ImageTrend Elite Fire is a complete RMS data solution for fire departments. It has everything you expect and more to conduct inspections,
document fire incidents and manage fire operations.

“We are able to include helper text for our engine crews, which results in better inspections and happier customers. A wonderful feature and another reason we love, love, LOVE ImageTrend Software!”
If you’d like to see how a Batallion Chief utilizes ImageTrend Elite to complete NFIRS records.
Elite Field Inspections
The Locations, Occupants and Inspections module of Elite Fire enable comprehensive fire inspections at the state, county, municipal and local levels. With Elite Field Inspections, an inspection or re-inspection can be done without an internet connection and then synced with the system later, making it a truly mobile solution that can go anywhere.

The Inspections dashboard gives quick access to assigned records or new inspections.
Touch-friendly input and signature capture on an inspections form.
Key Features for Fire
- Works on Apple, Android and Windows devices
- Permissions-based access for security and data integrity
- Available API to send locations, occupants, inspections and preplan data to third parties
- Links to history of fire calls in Elite Fire or Elite Rescue for the same address
- Switches among related locations, occupants and inspections without exiting the inspection
- Preplan information including hazmat on site, sprinklers, overview and building info can be added for reference
- Inspections can be scheduled or ad hoc
- Violations code lookup by text, description, code number or category
- Automated violation flags based on triggers
- Configurable inspection letters can be emailed or printed
- Track staff hours or start/stop dates and times
- Photos captured can be saved directly into the inspection record – preventing any image being saved locally on the device or in any related cloud.
- Connects to optional Permits module via Occupants
- Forms and letters can be downloaded from The Library, a community-based approach to sharing best practices and tools within Elite
IMAGETREND ELITE™ RESCUE
We understand your objectives, current challenges and the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability, and Elite is the single solution powerful enough to help you. Anaheim Fire & Rescue uses Elite for ePCR, now it’s time to add RMS.
ImageTrend Elite Field™
Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.

Elite is a full-featured solution built from the ground up, to work on any device.
Elite’s CQI module
Elite comes fully equipped with a Continued Quality Improvement (CQI) module designed to allow you to build limitless review categories for incidents meeting category criteria to flow into and be reviewed by users assigned to their specific review bucket, and so much more.
ELITE FOR CRITICAL CARE
SIMPLIFYING PATIENT CARE DOCUMENTATION

Keep it Simple
Designed for ease of use,
speed and accuracy.

Critical Care Specific
Collect the data you need
most, when you need it

Specialized Transport Fields
Specialized fields for air, ground,
interfacility or scene transports.

Be Effient
Import data collected on your
monitor quickly and easily.

Quick Select Options
Dynamic Power Tools™, such as the fishbone diagram, and other data entry shortcuts speed up documentation and help minimize errors.

Pre-populate Data
Pre-populate run reports
with CAD data.
ADDITIONAL RESOURCES



CONTINUUM®
THE SOLUTION THAT DELIVERS THE INFORMATION YOU NEED, WHEN YOU NEED IT.

Simplify the accreditation process, and improve risk reduction and incident response performance.

Get information where and how you want it. Send alerts and notifications to the people who need it most.

Create dashboards and playlists that can be published to internal or publically facing websites.

IMAGETREND TELEHEALTH™
Intgegrated in Elite
ImageTrend Telehealth is fully integrated into ImageTrend Elite and is ET3-ready, so there is no disruption to your workflow. Take advantage of Elite’s Preset Values and Visibility Rules to automatically display a button to start a Telehealth call. It’s as simple as a tap within the ePCR for a straightforward and secure experience.
- No workflow disruption
- Share data directly from ePCR
- Review incidents in CQI
CONSULT WITH A HEALTHCARE PROVIDER – RIGHT FROM ELITE
REPORTING TOOLS
REPORTING AND ANALYSIS SIMPLIFIED
Report Writer
Empowers administrators and data managers to gauge key performance indicators and monitor QA/QI factors. Report Writer is unrivaled in the industry, and includes standard and easy-to-use ad hoc reports.
Visual Informatics
An advanced visual analysis and reporting system that facilitates the transformation of data to information to new insights. Delve deeper into your data and discover new correlations or trends.
Continuum®
Transform raw data into actionable insights. Continuum actively analyzes data within ImageTrend systems to deliver notifications and
easy-to-view information without building a single report.
HOSPITAL HUB™
Streamline communication between medical personnel working in ambulances and hospitals. Hospitals prepare for incoming patients while EMS services receive outcome data. Improve patient care and better prepare for inbound patients with Hospital Hub. Allocate resources as needed for daily events and MCIs, save time and reduce data entry errors.
Gain Knowledge with Outcome Data
Understand how pre-hospital care impacts a patient’s outcome. Provide hospitals with ePCRs during transport and receive outcome data to use for trending, benchmarking and reporting.
Automated Communication
» Information recorded in the field is automatically communicated
» Hospital Hub displays incoming patient information
» Includes condition, assessments, history, procedures and medications
» Quick view available in emergency rooms
» Increase time medical staff has to respond and provide optimal care

HEALTH INFORMATION HUB™
Health Information Hub™ facilitates the bidirectional, automatic exchange of data to connect EMS with hospital EMRs, HIEs, outcome data, billing and registry information. Integrated solutions allow providers – from EMS to hospitals to trauma departments – to gain a perspective of the full spectrum of patient care.

Flexible Exhange Methods
ImageTrend solutions include collaborating with leaders in interoperability to provide various exchange methods that may be required. Exchange methods include query lookup and automatic data exchange through Direct Messaging, web services, VPN, MLLP and more to send and recieve patient health information over a trusted healthcare network.
The Advantage of Truly Connected Healthcare
Improve pre-hospital knowledge
Appropriately staff FTEs
Easily report and analyze all data
Nearly eliminate paper & ink costs
Send ePCRs to the ED before patient arrival
Submit complete records for billing
Improve patient care in the community
Recieve patient outcome data
Resources
The two worlds of EMS and hospital records generally speak two different languages – each based on their own national standards for documentation. However, achieving interoperability is faster and easier than you might imagine.
IMAGETREND PATIENT REGISTRY™
Meet the only fully web-based registry solution to allow you to collect and report on trauma, stroke and cardiac data in a single system. Add on the optional categories of burn, rehab and quality of life to your trauma registry to further enhance your program. Even better – ImageTrend’s powerful reporting database gives you the flexibility to quickly and easily create dynamic reports. Monitor key performance indicators, set up alerts or triggers, or integrate multiple data sources to reveal trends in your community.

EMS & HL7 integration
Dynamic forms & validation
Updated ICD-10 codes
KPI monitoring

Trauma
Maintain NTDB TQIP compliance. Add on the optional categories of burn, rehab and quality of life to your trauma registry to enhance your program.

Burn
American Burn Association compliant. Manage all burn registry data in a single system with your trauma data.

Stroke
Conform to national standards, such as the CDC Paul Coverdell National Acute Stroke Registry & American Heart Association Get With The Guidelines Stroke standards.
Cardiac
Manage prehospital and hospital cardiac data, from STEMIs to cardiac arrests, in the same system you use for your trauma, burn and stroke registries.
RESOURCE BRIDGE™
Prepare with Critical Resource Management. During an emergency, you’ll need to quickly enact your plan to bring calm to the chaos. Resource Bridge™ gives you situational awareness with access to key information at your fingertips, at any time.

MANAGE RESOURCES
Understand hospital bed and resource allocation (HAvBED), and monitor hospital status in situations ranging from daily operations to multiple-vehicle accidents to large mass casualty incidents and evacuations. Request updates on special resources, ranging from specific medical supply inventory to specialized doctors to bed availability.

CENTRALIZE MANAGEMENT
Lessen adverse impact and centralize incident command data. Communicate securely in real time, share documents, alert services, and manage inventory and funding distribution – all from one complete solution.

SEAMLESS INTEGRATION
Use the same tools during a disaster that emergency responders use daily. Hospital Hub™ and Patient Tracking seamlessly integrate with ImageTrend data collection solutions to share data and connect EMS providers, hospitals and incident commanders with Health Information Hub™.
REVENUE SERVICES
ImageTrend Revenue Services is a complete revenue cycle management solution for your billing and collection services.

High Visibility and Transparency
View real-time, 24/7 financial status via dynamic dashboards with the ability to run standard reports at any point.

Seamless Integrations
Integrates with ePCR software to receive data directly from the patient care report.

Convenient Patient Gateway
With myEMSCare™, patients can log in to an online gateway to make payments and complete surveys.

The Details Matter
Work with a dedicated account manager –
even after implementation.

Team of Experience
ImageTrend’s Revenue Services team of professionals is comprised of 100% Certified Ambulance Coders (CAC).

Capabilities
Billing services for both EMS and fire organizations are available.
“It used to be an endeavor tracking all the billing…Elite has made it simple…Realistically, we could transport somebody in the morning and it could be billed that afternoon.”
BILLING BRIDGE®
A billing solution designed for EMS and fire agencies that connects with electronic patient care reports (ePCR). ImageTrend Billing Bridge®
begins the billing process as data is collected, ensuring faster billing cycles with more timely payments.

DYNAMIC
Billing Bridge offers invoicing, account advisement and reconciliation with advanced reporting capabilities in a single enterprise solution. The open, scalable architecture and modular functionality allows the system to grow as needs, budgets and hardware capabilities allow.

EFFICIENT
Billing Bridge provides efficiency, flexibility and consistent accuracy throughout the billing lifecycle with a bi-directional data exchange and automated attachment imports through Elite.

AUTOMATED & CONFIGURABLE
System administrators have the ability to manage processes and promote self-sufficiency for their team. Key features are centrally administered by authorized personnel to offer consistent, easy-to-use workflows that allow for intelligent and automated processing.
IMAGETREND SLATE™
ImageTrend Slate™ is a standalone operations management solution with the first-released module for scheduling with certification tracking. Engineered for flexibility, multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department.
It is an ImageTrend-hosted solution that connects with the Aware app for end users to view and manage their own schedules, and can either integrate with ImageTrend Elite or work independently.

Powerful, Flexible Scheduling
Engineered for flexibility, Slate does not limit you to one profile or just a few workflows. Multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department. You get unlimited:
• Time off requests
• Shift Trades
• Work Requirements
• Work Conditions
• Seniority Lists

Works with Aware™ App
End users can view and manage their schedules from their own smartphone too, using ImageTrend
Aware – a mobile app that is included with Slate. With optional Slate text/SMS, you will also have the
ability to send individual or bulk text/SMS notifications and alerts to personnel.
Easy to Use
Slate’s intuitive design makes it easy for either administrators or end users to learn and manage their
schedules quickly. Proprietary roster-building templates eliminate redundancy while maintaining
flexibility. Easily transform and modernize your operations.
We have been excited to work with ImageTrend’s new scheduling software solution, Slate. This EMS scheduling program offers great reporting tools and the added benefit of integration with the ePCR. Working with their development team has been a great process, as the Slate team is looking to innovate and collaborate with the future in mind!
CREWCARE™
CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.
COMMUNITY HEALTH™

Our mobile integrated healthcare / community paramedicine clients span all types of programs. ImageTrend Elite Community Health works as a standalone solution or connected with Elite to deliver patient history, timelines and KPI dashboards that allow you to focus on providing patient-centric care. Its flexibility allows for a wide variety of programs such as high utilizers, post-discharge follow-up, substance abuse, veterans, CHF, diabetes and more.
IMAGETREND AWARE™

ImageTrend Aware is a free mobile app designed for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite™ and ImageTrend License Management™ in one integrated solution, even if you work with multiple agencies.
Be in the know. Be Aware.
IMAGETREND EDUCATIONAL OFFERINGS
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend University
ImageTrend University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents.
Ongoing Education
Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application.
GET IN TOUCH

Layton Roubique
Senior Account Executive
lroubique@imagetrend.com
952-469-64