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Our SolutionsAbout Us

ABOUT IMAGETREND

How are the patient’s healthcare record, EMS incident and the fire incident connected?

IMAGETREND ELITE™ RESCUE

We understand your objectives, current challenges and the importance of a flexible and configurable platform for ease-of-use, efficiency, increased accuracy and interoperability, and Elite is the single solution powerful enough to help you. Anaheim Fire & Rescue uses Elite for ePCR, now it’s time to add RMS.

ImageTrend Elite Field™

Elite Field is just that – Elite, in the field. Using the highly flexible forms manager of Elite, you can create forms best suited to your crew’s workflow. When internet is spotty or unavailable, Elite Field won’t slow you down. Records can be synched once internet connection is restored.

Elite is a full-featured solution built from the ground up, to work on any device.

Elite’s CQI module

Elite comes fully equipped with a Continued Quality Improvement (CQI) module designed to allow you to build limitless review categories for incidents meeting category criteria to flow into and be reviewed by users assigned to their specific review bucket, and so much more.

HEALTH INFORMATION HUB™

Health Information Hub™ facilitates the bidirectional, automatic exchange of data to connect EMS with hospital EMRs, HIEs, outcome data, billing and registry information. Integrated solutions allow providers – from EMS to hospitals to trauma departments – to gain a perspective of the full spectrum of patient care.

Flexible Exhange Methods

ImageTrend solutions include collaborating with leaders in interoperability to provide various exchange methods that may be required. Exchange methods include query lookup and automatic data exchange through Direct Messaging, web services, VPN, MLLP and more to send and recieve patient health information over a trusted healthcare network.

The Advantage of Truly Connected Healthcare

Improve pre-hospital knowledge

Appropriately staff FTEs
Easily report and analyze all data
Nearly eliminate paper & ink costs
Send ePCRs to the ED before patient arrival
Submit complete records for billing
Improve patient care in the community
Recieve patient outcome data

Resources

The two worlds of EMS and hospital records generally speak two different languages – each based on their own national standards for documentation. However, achieving interoperability is faster and easier than you might imagine. Using technologies from ImageTrend and Kno2, Carilion Clinic, headquartered in Virginia, was able to get patients’ prehospital records into their Epic EMR electronically and realize several benefits. The transporting EMS agencies also benefitted in the process.

HIH Paired with ImageTrend’s leading technologies such as Hospital Hub™ and ImageTrend Elite™, emergency healthcare systems establish Truly Connected Healthcare Data. Learn how California’s SAFR initiative was realized with ImageTrend technology.

ELITE FIELD INSPECTIONS

The Locations, Occupants and Inspections module of Elite Fire enable comprehensive fire inspections at the state, county, municipal and local levels. With Elite Field Inspections, an inspection or re-inspection can be done without an internet connection and then synced with the system later, making it a truly mobile solution that can go anywhere.

The Inspections dashboard gives quick access to assigned records or new inspections.

Touch-friendly input and signature capture on an inspections form.

Key Features for Fire

  • Works on Apple, Android and Windows devices
  • Permissions-based access for security and data integrity
  • Available API to send locations, occupants, inspections and preplan data to third parties
  • Links to history of fire calls in Elite Fire or Elite Rescue for the same address
  • Switches among related locations, occupants and inspections without exiting the inspection
  • Preplan information including hazmat on site, sprinklers, overview and building info can be added for reference
  • Inspections can be scheduled or ad hoc
  • Violations code lookup by text, description, code number or category
  • Automated violation flags based on triggers
  • Configurable inspection letters can be emailed or printed
  • Track staff hours or start/stop dates and times
  • Photos captured can be saved directly into the inspection record – preventing any image being saved locally on the device or in any related cloud.
  • Connects to optional Permits module via Occupants
  • Forms and letters can be downloaded from The Library, a community-based approach to sharing best practices and tools within Elite

FIRE INVESTIGATIONS

The Fire Investigations module enables investigators to document the fire scene and generate electronic reports anytime and anywhere using an internet connection. It was architected as a statewide system that supports multiple concurrent users with tiered permission groups.

The Incident form of fire investigations has touch-friendly controls.

CAD INTEGRATION

Allow crews more time to focus on the incident at hand and shave time off documention when CAD data is
electronically pre-populated into the run form.
 

Automate dispatch data into the run form and save time.

Ensure data accuracy, eliminate duplicate work and save valuable time for your providers.

Personalize data fields to your organizational needs.

DATA MART

Data Mart is the solution that provides clients the ability to extend and expand their system and give them more control over their data. The Data Mart makes available a replicated copy of the Elite solution reporting database(s) into the client’s own managed database environment. 

IMAGETREND CONTINUUM®

Get information where and how you want it without having to build reports.

Send alerts and notifications to the people who need it most.

Create dashboards and playlists that can be published to internal or publically-facing websites.

Example of Continuum dashboard and mobile alerting capabilities.

Watch a video overview of Continuum.

Watch how Monitors and Alerting work in Continuum.

IMAGETREND ELITE COMMUNITY HEALTH™

Elite Community Health supports community health initiatives to provide a patient-centric solution designed for the needs of your community.

The flexibility allows for a wide variety of programs such as high utilizers, post-discharge follow-up, substance abuse, veterans, CHF, diabetes and more.

Reporting and Analysis

Impact Score

Enrollment

Case Management

BILLING BRIDGE®

A Billing Solution Designed for EMS Agencies

A billing solution designed for EMS agencies and fire departments. ImageTrend Billing Bridge connects with electronic patient care reports and begins the billing process as data is collected, ensuring faster billing cycles with more timely payments.

DYNAMIC
Billing Bridge offers invoicing, account advisement and reconciliation with advanced reporting capabilities in a single enterprise solution. The open, scalable architecture and modular functionality allows the system to grow as needs, budgets and hardware capabilities allow.

EFFICIENT
Billing Bridge provides efficiency, flexibility and consistent accuracy throughout the billing lifecycle with a bi-directional data exchange and automated attachment imports through Elite.

AUTOMATED & CONFIGURABLE
System administrators have the ability to manage processes and promote self-sufficiency for their team. Key features are centrally administered by authorized personnel to offer consistent, easy-to-use workflows that allow for intelligent and automated processing.

AWARE™

ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite™ and ImageTrend License Management™ in one integrated solution, even if you work with multiple agencies.

Be in the know. Be Aware.

CREWCARE™

CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.

As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.

A free app to download and use.

Watch the video.

Annual CrewCare Reports

The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.

The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.

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IMAGETREND EDUCATIONAL OFFERINGS

Annual Connect Users Conference

Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!

ImageTrend University

ImageTrend University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents. 

Ongoing Education

Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application. 

20855 Kensington Blvd.
Lakeville, MN 55044

1-888-469-7789