We would be proud to partner with Unified Fire Authority, Utah

About ImageTrend

IMAGETREND ELITE™ RESCUE

A complete EMS, fire & prevention RMS Solution. Secure, web-based access keeps your records up-to-date in a protected hosting environment. ImageTrend has the available support and training your crews need for maximum efficiency. 

Elite shown on multiple devices.

ImageTrend’s ePCR solutions are connected for better data flow – import data from CAD systems to speed documentation, connect to Patient Tracking for routing and diversion, send ePCRs electronically to receiving emergency departments, submit billing-ready PCRs and receive outcomes from participating hospitals.

ImageTrend Elite’s NFIRS 5.0 data collection and built-in tools are designed for the reports you need for budgeting, grants, ISO accreditation, training and more.

The Locations / Occupants / Inspections module lets you record data in this cloud-based system. Update and reference records from virtually anywhere with an internet connection or choose optional offline Inspections Field.

Report Writer offers more than 160 pre-created reports and easy to use ad hoc reporting with advanced query capabilities. Enhance awareness with optional Continuum® for information delivered when and where you want it – without building reports.

A wealth of other modules are available for Elite Fire and Elite Rescue, including preplanning, checklists, hydrants, training & activities, maintenance and inventory.

INCLUDED

This module allows your investigators to document all aspects of a fire-related investigation, including such things as witnesses, evidence grids and weather related information.

OPTIONAL

Manage a location’s permit requests and documentations with this module, available as an extension of the Locations / Occupants / Inspections module.

OPTIONAL

Health Information Hub™ (HIH) provides bidirectional, automatic exchange of data – connecting EMS with hospital EMRs, HIEs, outcome data, billing and registry information.

OPTIONAL

This video demonstrates key features of Elite.

“We are able to include helper text for our engine crews, which results in better inspections and happier customers. A wonderful feature and another reason we love, love, LOVE ImageTrend Software!”

Keith Tanner

Fire Marshal, City of Surpirse Fire-Medical Department (AZ)

The Inspections dashboard gives quick access to assigned records or new inspections.

Touch-friendly input and signature capture on an inspections form.

Elite Inspections Field

With Elite Inspections Field, an inspection or re-inspection can be done without an internet connection and then synced with the system later, making it a truly mobile solution that can go anywhere.

Fire Inspections Key Features

  • Works on Apple, Android and Windows devices
  • Permissions-based access for security and data integrity
  • Available API to send locations, occupants, inspections and preplan data to third parties
  • Links to history of fire calls in Elite Fire or Elite Rescue for the same address
  • Switches among related locations, occupants and inspections without exiting the inspection
  • Preplan information including hazmat on site, sprinklers, overview and building info can be added for reference
  • Inspections can be scheduled or ad hoc
  • Violations code lookup by text, description, code number or category
  • Automated violation flags based on triggers
  • Configurable inspection letters can be emailed or printed
  • Track staff hours or start/stop dates and times
  • Photos captured can be saved directly into the inspection record – preventing any image being saved locally on the device or in any related cloud.
  • Connects to optional Permits module via Occupants
  • Forms and letters can be downloaded from The Library, a community-based approach to sharing best practices and tools within Elite

CONTINUUM®

Near real-time data monitoring

Being aware of what your data is telling you can make a substantial difference within your community. With Continuum, you will :

Get information where and how you want it without having to build reports.

Send alerts and notifications to the people who need it most.

Create dashboards and playlists that can be published to internal or publically facing websites.

Watch a video overview of Continuum.

Example of Continuum dashboard and mobile alerting capabilities.

Watch how Monitors and Alerting work in Continuum.

Reporting Capabilities

Report Writer
Report Writer empowers administrators and data managers to gauge key performance indicators and monitor QA/QI factors. Report Writer is unrivaled in the industry, and includes standard and easy-to-use ad hoc reports.

Visual Informatics
An advanced visual analysis and reporting system that facilitates the transformation of data to information to new insights. Delve deeper into your data and discover new correlations or trends. 

IMAGETREND HEALTH INFORMATION HUB™

Connecting EMS to the Hospital and Community

Health Information Hub (HIH™) facilitates the bidirectional, automatic exchange of data to connect EMS with hospital EMRs, HIEs, outcome data, billing and registry information. Integrated solutions allow providers – from EMS to hospitals to trauma departments – to gain a perspective of the full spectrum of patient care.

HIH delivers transaction efficiency of sending pre-hospital information to the hospital EMR. HIH allows the ultimate goal of improved patient outcomes to be realized through continuous quality improvement. The information exchange between hospitals and EMS agencies includes discharge outcomes, demographic information and more, leading to high quality reporting.

Connecting EMS to the Hospital and Community

Health Information Hub™ facilitates the bidirectional, automatic exchange of data to connect EMS with hospital EMRs, HIEs, outcome data, billing and registry information. Integrated solutions allow providers – from EMS to hospitals to trauma departments – to gain a perspective of the full spectrum of patient care.

HIH™ delivers transaction efficiency of sending pre-hospital information to the hospital EMR. HIH allows the ultimate goal of improved patient outcomes to be realized through continuous quality improvement. The information exchange between hospitals and EMS agencies includes discharge outcomes, demographic information and more, leading to high quality reporting.

Flexible Exhange Methods

ImageTrend solutions include collaborating with leaders in interoperability to provide various exchange methods that may be required. Exchange methods include query lookup and automatic data exchange through Direct Messaging, web services, VPN, MLLP and more to send and recieve patient health information over a trusted healthcare network.

HOSPITAL HUB™

CONNECTING EMS AND THE EMERGENCY DEPARTMENT

Streamline communication between medical personnel working in ambulances and hospitals. Hospitals prepare for incoming patients, while EMS services receive outcome data.

Gain Knowledge with Outcome Data
Understand how pre-hospital care impacts a patient’s outcome. Provide hospitals with ePCRs during transport and receive outcome data to use for trending, benchmarking and reporting.

Automated Communication
» Information recorded in the field automatically communicates to Hospital Hub
» Hospital Hub displays incoming patient information
» Includes condition, assessments, history, procedures and medications
» Quick view available in emergency rooms
» Increase the amount of time medical staff will have to respond and provide optimal care

DATA MART

Data Mart is the solution that provides clients the ability to extend and expand their system and give them more control over their data. The Data Mart makes available a replicated copy of the Elite solution reporting database(s) into the client’s own managed database environment. 

ACCOUNT ADVISOR

ImageTrend offers advisement services to provide clients a single point of contact to review various facets of their application(s) and provide guidance on best practices. Advisors gain a deep understanding of client goals and processes, and work to align those goals with appropriate services and applications. During regular meetings, the Advisor may:

 

  • Discuss, demonstrate and provide guidance on new aspects of the application
  • Assist in strategic planning
  • Support in the creation of change management processes
  • Guide succession planning
  • Discuss other items as outlined in the levels below

IMAGETREND SLATE™

ImageTrend Slate™ is a standalone operations management solution with the first-released module for scheduling with certification tracking. Engineered for flexibility, multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department.

It is an ImageTrend-hosted solution that connects with the Aware app for end users to view and manage their own schedules, and can either integrate with ImageTrend Elite or work independently.

IMAGETREND AWARE™

ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite™ and ImageTrend License Management™ in one integrated solution, even if you work with multiple agencies.

Be in the know. Be Aware.

CREWCARE™

CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.

As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.

A free app to download and use.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries, App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC. Provided to you by ImageTrend, Inc.

Annual CrewCare Reports

The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.

The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.

IMAGETREND EDUCATIONAL OFFERINGS

Annual Connect Users Conference

Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!

ImageTrend Help / University

ImageTrend Help / University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.

Ongoing Education

Including free on-site training sessions, free webinars and our ImageTrend Help / University, which is accessible at all times through the product application. Learn more by clicking above.

ABOUT IMAGETREND

Video message from CEO, Mike McBrady.

How are the patient’s healthcare record, EMS incident and the fire incident connected?

Client testimonials video.

“Albuquerque Fire Rescue is a very satisfied user of ImageTrend Elite. It continues to serve our department needs well and we would recommend this company for any fire department. We would choose to do business with ImageTrend again.”

Nathaniel Meisner

EMS Division Captain, Albuquerque Fire Rescue | NM

20855 Kensington Blvd, Lakeville, MN 55044 | www.ImageTrend.com