We would be proud to partner with Village Fire in Texas
About ImageTrend
REVENUE SERVICES
Our Revenue Services is a complete revenue cycle management solution for your department’s ambulance billing and collection services.


Jason Kinley | Captain, Xenia Fire Division
“It used to be an endeavor tracking all the billing…Elite has made it simple…Realistically, we could transport somebody in the morning and it could be billed that afternoon.”

High Visibility and Transparency
View real-time, 24/7 financial status via dynamic dashboards with the ability to run standard reports any time you need
them. This full access to the health of your agency provides you with your financial summary, aging reports, financial
statistics and other details providing you with the data needed to make the best decisions.

Seamless integrations
Integrates with ePCR software to receive data directly from the patient care report. The automated import through Elite includes attachments such as face sheets, ECG and PCS/ABN. Fire departments using Elite can also recover revenue using their integrated NFIRS data to bill in scenarios such as motor vehicles accidents, vehicle fires, hazmat spills, false alarms and more.

Convenient Patient Gateway
With myEMSCare™, patients can log in to an online gateway to make payments and complete surveys.

The Details Matter
The ImageTrend Account Advisor connects with you monthly after implementation and oversees the revenue recovery
process from the time the patient or fire data is imported through payment receipt – and everything in between.

Team of Experience

Capabilities
Our Revenue Services team offers billing services for EMS and Fire organizations for your complete revenue cycle
management needs.
IMAGETREND ELITE™ EMS
ImageTrend Elite™ does what no other solution can for EMS agencies and fire departments. It has everything you expect and more to
document patient care in a single solution.

Elite shown on multiple devices.
“It’s been refreshing to change from a previous vendor to something that is innovative… they [ImageTrend] take your feedback, they’re willing to make it better. I mean that’s awesome. Then the fact that you can access it on any device. The fact that you can automate the reports. You can customize it – that’s why you go with this product. It works. It’s the standard. It’s the gold standard…for fire based agencies.”
IMAGETREND CONTINUUM®
Being aware of what your data is telling you can make a substantial difference within your community. With Continuum, you will :

Get information where and how you want it without having to build reports.

Send alerts and notifications to the people who need it most.

Create dashboards and playlists that can be published to internal or publically facing websites.
Watch a video overview of Continuum.

Example of Continuum dashboard and mobile alerting capabilities.
Watch how Monitors and Alerting work in Continuum.
IMAGETREND SLATE™

ImageTrend Slate™ is a standalone operations management solution with the first-released module for scheduling with certification tracking. Engineered for flexibility, multiple schedule types and sub-groups can be utilized in a single solution with workflows that are defined by your department.
It is an ImageTrend-hosted solution that connects with the Aware app for end users to view and manage their own schedules, and can either integrate with ImageTrend Elite or work independently.

IMAGETREND AWARE™

ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite™ and ImageTrend License Management™ in one integrated solution, even if you work with multiple agencies.
Be in the know. Be Aware.




CREWCARE™
CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.
As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.

A free app to download and use.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries, App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC. Provided to you by ImageTrend, Inc.
Annual CrewCare Reports
The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.
The third volume of the Health of Our Emergency Responders report was released in July 2021. When you request this report, you will also receive a link to the first and second volumes of the report (released in 2019 and 2020) as reference.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries, App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC. Provided to you by ImageTrend, Inc.
IMAGETREND EDUCATIONAL OFFERINGS
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend Help / University

ImageTrend Help / University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.
Ongoing Education

Including free on-site training sessions, free webinars and our ImageTrend Help / University, which is accessible at all times through the product application. Learn more by clicking above.
ABOUT IMAGETREND
Video message from CEO, Mike McBrady.
How are the patient’s healthcare record, EMS incident and the fire incident connected?
Client testimonials video.
“Albuquerque Fire Rescue is a very satisfied user of ImageTrend Elite. It continues to serve our department needs well and we would recommend this company for any fire department. We would choose to do business with ImageTrend again.”