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ABOUT IMAGETREND
Video message from CEO, Mike McBrady.
How are the patient’s healthcare record, EMS incident and the fire incident connected?
IMAGETREND ELITE™ RESCUE
A complete EMS, fire & prevention RMS Solution. Secure, web-based access keeps your fire-related records up-to-date in a protected hosting environment. ImageTrend has the available support and training your crews need for maximum efficiency.

Elite shown on multiple devices.
If you’d like to see how a Batallion Chief utilizes ImageTrend Elite to complete NFIRS records.
This video demonstrates key features of Elite.
“We are able to include helper text for our engine crews, which results in better inspections and happier customers. A wonderful feature and another reason we love, love, LOVE ImageTrend Software!”

ImageTrend Elite’s NFIRS 5.0 data collection and built-in tools are designed for the reports you need for budgeting, grants, ISO accreditation, training and more.
INCLUDED

The Locations / Occupants / Inspections module lets you record data in this cloud-based system. Update and reference records from virtually anywhere with an internet connection or choose optional offline Elite Field Inspections.
INCLUDED

Report Writer offers more than 160 pre-created reports and easy to use ad hoc reporting with advanced query capabilities. Enhance awareness with optional Continuum® for information delivered when and where you want it – without building reports.
INCLUDED

A wealth of other modules are available for Elite Fire and Elite Rescue, including preplanning, checklists, hydrants, training & activities, maintenance and inventory.
INCLUDED

This module allows your investigators to document all aspects of a fire-related investigation, including such things as witnesses, evidence grids and weather related information.
OPTIONAL

Manage a location’s permit requests and documentations with this module, available as an extension of the Locations / Occupants / Inspections module.
OPTIONAL

Health Information Hub™ (HIH) provides bidirectional, automatic exchange of data – connecting EMS with hospital EMRs, HIEs, outcome data, billing and registry information.
OPTIONAL
Elite Fire Investigations
The Fire Investigations module enables investigators to document the fire scene and generate electronic reports anytime and anywhere using an internet connection. It was architected as a statewide system that supports multiple concurrent users with tiered permission groups.
The Incident form of fire investigations has touch-friendly controls.
Elite Field Inspections
The Locations, Occupants and Inspections module of Elite Fire enable comprehensive fire inspections at the state, county, municipal and local levels. With Elite Field Inspections, an inspection or re-inspection can be done without an internet connection and then synced with the system later, making it a truly mobile solution that can go anywhere.

Example view on a tablet.
KEY FEATURES IN ELITE
Fluid, Configurable Forms

Centralized Data Collection Settings

Live Support

More Complete Data with Validation

Library

Integrations
Integrate with other data systems, including CAD and staffing/scheduling solutions, to improve data accuracy and save time by avoiding duplicate data entry. ImageTrend has experience integrating major scheduling solutions and major CAD vendors.
Case Study: Using Data for Community Risk Reduction
It’s often thought that all Code 3’s – or lights and siren responses – are always lifethreatening situations, but this is not the case. For Tempe Fire Medical Rescue, reducing community risk is a matter of understanding who is activating 911 and why, and using that data to better serve the 190,000 residents of Tempe, Arizona. To learn how Tempe Fire is using data to support a successful Community Paramedicine (CP) program, download a free copy.
CAD INTEGRATION

Allow crews more time to focus on the incident at hand and shave time off documention when CAD data is
electronically pre-populated into the run form.

Automate dispatch data into the run form and save time.

Ensure data accuracy, eliminate duplicate work and save valuable time for your providers.
IMAGETREND CONTINUUM®

Get information where and how you want it without having to build reports.

Send alerts and notifications to the people who need it most.

Create dashboards and playlists that can be published to internal or publically-facing websites.

Example of Continuum dashboard and mobile alerting capabilities.
Watch a video overview of Continuum.
Watch how Monitors and Alerting work in Continuum.
See How
Continuum® actively monitors and delivers the information you need to make decisions, impact operations and, ultimately improve patient care. See how near real-time data from your documentation can be used as evidence in determining the optimal protocols or training needs for your department.
See Continuum in Action in 2 different cities
Experience how the City of Urbandale, Iowa and Addison Fire Protection Distritct in Illinois use Continuum’s Active Data Monitoring™.

The City of Urbandale’s Apparatus 90th Percentile Response Time for Emergent calls.
Click the button below to visit the City of Urbandale’s live Performance Dashboard with visualized data powered by Continuum.

An interactive map showing ‘All Incidents this Quarter’ within the City of Urbandale’s system.

Addison Fire Protection District’s Interactive Incidents Map.

Addison Fire Protection District’s Top 20 Medical Complaints tab.
Performance Insights
Easily deliver near-real time provider and organization-level situational awareness.
Explore how your organization is performing across various clinical and operational metrics, identify trends and bring a thorough understanding of performance to all levels within an organization.
Promote continuous quality improvement and operational excellence with provider and organization-level situational awareness through industry trends, clinical and operational metrics, incident specific details and patient interactions.
Access individualized score cards with a variety of pre-determined metrics to compare performance throughout the organization. Similarly, access agency wide metrics by comparing individuals, shifts, units or apparatus, zones and districts, clinical impressions and incident outcomes.
Reporting Capabilities

Report Writer
Report Writer empowers administrators and data managers to gauge key performance indicators and monitor QA/QI factors. Report Writer is unrivaled in the industry, and includes standard and easy-to-use ad hoc reports.

Visual Informatics
An advanced visual analysis and reporting system that facilitates the transformation of data to information to new insights. Delve deeper into your data and discover new correlations or trends.
Direct Messaging

Direct Messaging allows for receipt of ePCR reports by hospitals via Direct Messaging with Kno2. Direct Messaging will have Patient demographics in the header and include an embedded PDF version of the pre-hospital care report in the content delivered to the hospital.
DATA MART
Data Mart is the solution that provides clients the ability to extend and expand their system and give them more control over their data. The Data Mart makes available a replicated copy of the Elite solution reporting database(s) into the client’s own managed database environment.
HOSPITAL HUB™
CONNECTING EMS AND THE EMERGENCY DEPARTMENT
Streamline communication between medical personnel working in ambulances and hospitals. Hospitals prepare for incoming patients, while EMS services receive outcome data.

Gain Knowledge with Outcome Data
Understand how pre-hospital care impacts a patient’s outcome. Provide hospitals with ePCRs during transport and receive outcome data to use for trending, benchmarking and reporting.
Automated Communication
» Information recorded in the field automatically communicates to Hospital Hub
» Hospital Hub displays incoming patient information
» Includes condition, assessments, history, procedures and medications
» Quick view available in emergency rooms
» Increase the amount of time medical staff will have to respond and provide optimal care
CREWCARE™
CrewCare is a free mobile app that helps emergency responders and those in the healthcare industry, including dispatch, hospital care providers, nurses and physicians, be more aware of stressors and how it may affect their well-being. You can download it and start using it today. Sign up is confidential and only takes a few minutes to complete and you will be on your way to using this free resource.
As new needs arise, ImageTrend continues to make updates to the app. In light of the recent pandemic, CrewCare was recently updated to include questions in the Life Tile specifically related to the impact of COVID-19. This gives users a way to anonymously share their stressors and experience related to COVID-19.

A free app to download and use.
Annual CrewCare Reports
The annual CrewCare reports comprised of anonymous aggregate stress-related data collected from the CrewCare mobile app. The goal of these reports is to provide insight about life stressors and associated factors related to careers, physical health, support, sleep, mental health, and burnout within the first responder community.
The second volume of the Health of Our Emergency Responders report was released in July 2020. When you request this report, you will also receive a link to the first volume of the report (released in 2019) as reference.
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IMAGETREND AWARE™

ImageTrend Aware is a free mobile app designed to connect ImageTrend solutions in a single platform for you to manage your professional and personal life. This easy-to-use app allows you to access information from multiple ImageTrend products, such as ImageTrend Elite™ and ImageTrend License Management™ in one integrated solution, even if you work with multiple agencies.
Be in the know. Be Aware.




IMAGETREND EDUCATIONAL OFFERINGS
Annual Connect Users Conference
Our annual ImageTrend Connect Conference, held in July each year, brings together clients from across the country to network, share knowledge, socialize and learn!
ImageTrend Help/University

ImageTrend Help/University provides a library of resources to all clients with support agreements, including educational videos, manuals, quick guides and help documents for all ImageTrend products. The resources have been very useful as both refresher and initial education materials.
Ongoing Education

Including free on-site training sessions, free webinars and our ImageTrend University, which is accessible at all times through the product application. Learn more by clicking above.